Alma Personnel are pleased to be working with their Sutton Coldfield based client to recruit for a Sales Administrator on a full time, temporary basis, covering maternity leave until the end of May 2026. Main duties of the Sales Administration role include but are not limited to: * Processing customer orders * Handling customer enquiries via telephone and email * Produce weekly and monthly reports * Input data into the inhouse system * Resolve customer complaints * Complete outbound calls to customers and meet targets * Advise customers of promotions and upsell where possible The ideal candidate will: * Have previous Sales Administration experience * Be used to working in a busy, fast-paced environment * Have excellent communication skills, both verbally and written This is a full time role working Monday to Friday. This role would suit someone who has previously worked within a Sales Administrator/Customer Service role. If you feel you have the right skills and experience for this role, please apply now stating why you would be suitable