The UX Designer Specialist is responsible for:
* Designing user interfaces and creating optimized, cross-platform user-centered experiences that reflect our brand and customer experience goals.
* Being highly collaborative, working with business stakeholders, Marketing and Corporate Communications and external partners and DevOps teams.
* Leading the discovery, conceptualization and implementation of the user experience design across the company's assets.
* Serving a spectrum of audience segments including both internal and external users.
* Collecting and analyzing production data to improve the efficiency and effectiveness of the user-interface design.
Specific Responsibilities and Deliverables:
* Uses critical thinking skills, researches, analyses and solves complex user/system interactions that align with desired business outcomes.
* Collaborates and interacts effectively to earn trust, persuade and motivate stakeholders, product owners and team members, through visual, verbal and written communications.
* Executes all visual and workflow design stages from concept to final hand-off by creating personas, journey maps, wireframes, storyboards, user flows, process flows, site maps, prototypes, and mockups.
* Challenges the validity of requirements, proposes options, articulates and justifies design decisions through an intimate understanding of the business goals and by using techniques such as design thinking principles.
* Optimizes user-interface designs across multiple devices that are compelling, are intuitive and well thought through with extraordinary attention to detail and craftsmanship.
Mandatory Requirements:
* University degree related to psychology, creative design, digital media, marketing, fine arts or communications studies.
* 8+ years of experience in UX/UI design, interaction design or other related disciplines.
* An equivalent combination of education and experience may be considered.
* Extensive experience leading the UX design life cycle - user research, discovery, conceptualization and implementation.
* A comprehensive portfolio that demonstrates intuitive and compelling designs.
* Experience with leading, providing work direction and mentoring other UX Designers and Coop students.
* Scaled Agile Framework (SAFe) training and certification like SAFe Practitioner, or willingness to take the course and obtain certification within 2 months from commencement of work.
* Able to comply with the company's Employee and Contractor Mandatory Vaccine Policy.
We are an equal opportunities employer and welcome applications from all qualified candidates.
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