Job Title: Office Administrator Location: Bishop's Stortford Salary: £24,000 per annum Working Hours: 8:00 AM - 4:00 PM (Monday to Friday) 4 days in the office 1 day working from home Start Date: ASAP Benefits: 25 days annual leave plus Bank Holidays Excellent benefits package Supportive and collaborative working environment Opportunities for growth and development About the Company We are proud to be partnering with a well-established and customer-focused organisation based in Bishop's Stortford. Known for their commitment to service excellence and employee development, they are seeking a proactive and detail-oriented Office Administrator to join their dynamic team. This is a fantastic opportunity for someone who enjoys variety in their work, thrives in a fast-paced environment, and is eager to learn and grow within a supportive team. Role Overview As an Office Administrator, you will play a key role in supporting various departments across the business. You'll be exposed to a wide range of administrative functions and will work closely with the Customer Experience & Service Administrator to ensure smooth day-to-day operations. This is a learning-focused role, ideal for someone who is keen to understand all aspects of office administration and contribute to the success of the wider team. Key Responsibilities Office Support Provide administrative support to the Customer Service and Planning Teams using various software tools Learn and assist with different roles across the office to support departmental needs Assist the Operations Lead and Head of Department with performance reporting and data collation Organise and coordinate internal meetings and events Manage office supplies and reordering processes Customer & Engineer Support Act as a secondary point of contact for customers and internal engineering teams Prepare and send quotations for parts and full systems Handle customer queries with professionalism and efficiency Produce and share accreditation documentation with customers Upload customer invoices to relevant payment portals Skills & Experience Required Technical Skills: Proficiency in Microsoft Office Suite; familiarity with AI software is a plus Communication: Strong verbal and written communication skills Problem-Solving: Ability to think on your feet and resolve issues proactively Organisation: Excellent attention to detail and time management Teamwork: Able to work independently and collaboratively Key Behaviours & Values We're looking for someone who embodies our company values and demonstrates the following behaviours: Act with Pace: Respond to customer needs with urgency and care Own It & Be Courageous: Take initiative and advocate for customer experience Stronger Together: Be a collaborative and supportive team member We Care: Respect diverse team cultures and contribute to sustainability goals Why Apply? This is more than just an admin role-it's a chance to be at the heart of a thriving organisation, learn new skills, and make a real impact. If you're enthusiastic, adaptable, and ready to grow, we'd love to hear from you. Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.