General
1. Answer all telephone calls in a very professional manner.
2. Note and relay messages.
3. Keep an eye out for potential new business.
4. Be articulate and polite.
5. Build and retain rapport with current client contacts.
6. Assist with various queries.
7. Advise on stationery levels.
8. Maintain and upkeep the office, keeping it neat and tidy.
9. Confirm appointments.
10. Monitor online blogs, social media, and the website job board.
11. Uphold pride in your workplace and office environment.
12. Retrieve and research information as requested.
13. Perform photocopying, binding, filing, and laminating as needed.
14. Handle incoming and outgoing mail.
Recruitment
1. Prepare registration pack handouts and documents.
2. Generate potential sales leads.
3. Update recruitment database system.
4. Place and design adverts.
5. Prepare for recruitment days.
6. Manage the recruitment process, including active roles, implementation, action, and reporting.
7. Maintain all recruitment calls and phone retention.
8. Confirm appointments.
9. Keep accurate records of advertisements and recruitment tracking.
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