Overview
Join to apply for the Passenger Assistant (15 hours per week) role at London Hire Community Services.
Department: Passenger Assistant - Bus Operations
Location: Brixton
Compensation: £13.85 / hour
Responsibilities
* Assist the driver wherever possible in a manner that ensures the safety and comfort of passengers.
* Assist passengers when embarking and disembarking the vehicle, including assisting service users who have disabilities, to alight the vehicle in accordance with Health and Safety requirements.
* Monitor and supervise passengers whilst in transit and be responsible for their welfare whilst on board.
* When necessary, assist in the operation of the passenger lift or other equipment that is used to assist passengers boarding and alighting the vehicle as required.
* Ensure any wheelchairs are correctly located and secured using suitable equipment.
* Ensure passengers in wheelchairs are secured with a full lap and diagonal safety belt or other securing equipment.
* Communicate with passengers and clients in a patient, informative, non-patronising manner.
* Report late running and incidents in line with depot processes.
* Ensure the vehicle allocated is always secure whilst in use.
* Ensure all communication equipment is correctly utilised, ensuring the safe, smooth and efficient running of the service.
Skills, Knowledge and Expertise
* You should demonstrate a sound understanding of disabilities.
* Able to deliver the service with a patient and level-headed attitude.
* Ability to work in a team environment as well as confidence to work with minimum supervision and using own initiative.
* Excellent verbal and written communication.
* Great attention to detail and able to complete records clearly and accurately.
What’s on offer
* Contracts starting at 15 hours per week, worked on a split-shift basis covering AM and PM transport.
* There is no requirement to work during school holidays, although overtime may be available that will be paid in addition to your contractual earnings.
* Salaries are pro-rata - you will receive payment every month of the year (even in non-working periods).
* Automatic enrolment in our pension scheme after three months service.
Seniority level
* Entry level
Employment type
* Part-time
Job function
* Administrative
Industries
* Truck Transportation
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