Job Title: Trainee Lettings Negotiator Location: Farnham, Surrey Job Type: Full time Salary: £26,000 - £30,000 PA About Us At Bourne Estate Agents we are proud to be a well-established, forward-thinking property agency operating at the heart of Farnham. Known for our professionalism, innovation, and commitment to outstanding customer service, we help hundreds of landlords and tenants navigate the lettings market with confidence and ease. As we continue to grow, we are looking for a passionate and driven Trainee Lettings Negotiator to join our team and begin their journey in the exciting world of property. This is a fantastic entry-level opportunity for someone who is ambitious, eager to learn, and thrives in a people-focused, fast-paced environment. Whether you're a recent graduate, coming from a retail or customer service background, or simply looking to make a career change, we’ll provide full training and development to help you succeed. Role Overview As a Trainee Lettings Negotiator, you will work closely with our experienced lettings team to support the end-to-end rental process—from listing and marketing properties to arranging viewings, liaising with landlords and tenants, and helping finalize tenancy agreements. You’ll receive one-to-one mentorship, in-house training, and ongoing support to build a solid foundation in the property sector. Key Responsibilities Client Interaction: Assist in registering prospective tenants, qualifying their requirements, and matching them with suitable properties. Viewings: Accompany prospective tenants on property viewings, helping them understand the features and benefits of each property. Tenant Support: Guide tenants through the lettings process, from application to move-in, ensuring a smooth and professional experience. Landlord Communication: Assist in maintaining regular communication with landlords, updating them on market conditions, feedback, and viewings. Marketing Support: Help prepare property listings including taking photographs, writing descriptions, and uploading content to major property portals. Administration: Support the preparation of tenancy agreements, referencing paperwork, and compliance documentation. Property Management Support: Assist in coordinating maintenance, repairs, and inspections with contractors and tenants. Market Awareness: Conduct research into the local rental market, pricing trends, and competitor activity to support lettings strategy. Compliance: Learn and apply the legal and regulatory requirements relating to lettings and property management. What We’re Looking For A strong interest in property and real estate. Excellent interpersonal and communication skills. Customer-focused with a confident and friendly approach. Eagerness to learn and take on new challenges in a fast-paced environment. Organised, detail-oriented, and able to manage multiple tasks simultaneously. Proactive, enthusiastic, and results-driven. Basic computer literacy and a willingness to learn new systems. Full UK driving licence and access to a vehicle (preferred but not essential, depending on location). Desirable (but not essential) Previous experience in a customer service, sales, or administrative role. Familiarity with lettings legislation or property management practices. Knowledge of the local property market. Proficiency in Microsoft Office and CRM/property software platforms. What We Offer Full, structured training with opportunities to gain industry-recognised qualifications (e.g., ARLA/Propertymark). Clear career progression pathway within the company. Competitive base salary with a commission/incentive structure. Regular team socials, recognition awards, and bonus schemes. A vibrant, friendly, and supportive team culture. Why Join Us? Joining Burne Estate Agents means becoming part of a growing, people-first business that genuinely invests in its team. We believe in promoting from within, recognising hard work, and providing a platform for all employees to thrive. If you’re looking to build a long-term career in property, this is the place to start. How to Apply Interested in taking your first step into the property world? Apply now!