Customer Account Coordinator Company : Safran Seats Job field : Customer services and support Location : Cwmbran, England, United Kingdom Contract type : Permanent Contract duration : Full-time Professional status : Employees / Staff # 2024-136136 Apply with one click Any questions ? Job Description International key player in the Aviation Industry World's leading suppliers of seating for passengers About Our Client Safran Seats are an international key player in passenger and technical aircraft seats. With over one million seats equipping the fleets of the major airlines (including AirBus and Boeing) Safran Seats is one of the world's leading suppliers of seating for passengers, crews and helicopters thanks to innovative and high added-value solutions. Job Description The account coordinator serves as the primary escalation point for our organization to our customers for spare parts requirements. In this position, you must convey to the customer a sense of expertise in our products and exude good customer service capabilities. They are also responsible for communicating customer requirements to all internal customers as necessary. This includes purchasing, engineering and manufacturing, in accordance with company policies and procedures.As a member of the Customer Service Team, you are accountable for meeting the monthly, quarterly, and annual sales goals as well as on time delivery goals (ZOTD) of the company, ensuring the highest levels of customer satisfaction are maintained. A successful Customer Service Coordinator should have: A degree in business, management, or a related field. Exceptional written and verbal communication skills. Strong organisational and multitasking abilities. A proactive approach and a strong customer service ethic. Proficiency in Microsoft Office Suite and CRM systems. Experience in the industrial manufacturing industry. What's on Offer: A fulfilling role in a leading industrial manufacturing company. A vibrant, professional work environment in Cwmbran. An opportunity to expand your skills in customer service and manufacturing. We encourage all candidates who meet the above criteria to apply for this exciting opportunity in Cwmbran. Specificity of the job Onsite Locate your future workplace Llantarnam Industrial Park, LlantarnamNP44 3HQ Cwmbran England United Kingdom Copy Address 83,000 employees worldwide 27 Number of countries where Safran is located 35 business area families · Maps are available under theOpen Database Licence (https://opendatacommons.org/licenses/odbl/). · © OpenStreetMap (https://www.openstreetmap.org/copyright) contributors. · © Free-Lance's / Safran Safran is an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.