Care Systems Trainer Hours:35 Hours per week -Monday to Friday Salary £26000 - £30000 Car Allowance & Mileage Country Court is proud to be a family run business that’s grown over the years to a family of 3,300 employees and over 45 care homes. We’re passionate about providing 5* care to our residents. From bistros to pubs and cinema rooms to spas - we’ve created extraordinary care homes so we’re looking for extraordinary people to join our team! Are you a passionate, enthusiastic trainer that loves to make a difference? We’re proud to be setting the bar and leading the way with exceptional care homes you’d expect for your loved ones. We offer the very best for our residents and invest in our dedicated workforce to ensure they can deliver the highest standard of care. Our goal is to constantly deliver outstanding care throughout our network of homes and we are now adding to our growing team of trainers and seeking an experienced team player to significantly contribute to our goal. Could this be you? As our Care Systems Trainer you will be responsible for our electronic care plan system (Nourish and eMAR (Camascope) across our network of homes. Working with the Operations team you will ensure that all members of staff are trained and are using the system correctly and reporting is accurate and complete. Our care homes are located across England, and you are likely to spend at least 4 days a week visiting the homes with 1 day per week on administrative duties, including updating training records, planning the weekly visit schedule, and analyzing system usage reports. Some of your responsibilities as the Care Systems Trainer will include: Visit all care homes/sites on an as needed basis (as requested by Operations) to deliver in house training sessions to new staff and refresher training where it is required. Ensure that Nourish and eMAR (Camascope) significantly contributes to our goal of ‘Outstanding’ care. Flexible to provide urgent training to the homes. Working with Operations Team to continuously improve our use of the system to best deliver outstanding care to our residents. Deliver training to new staff and refresher training where required. Support all users of the Nourish and eMAR (Camascope) system to resolve operational issues as they arise. Ensure that we are meeting all relevant CQC / regulatory requirements including GDPR. Be responsible for the supplier management of Nourish and eMAR (Camascope) which includes ensuring system maintenance and upgrades have the minimal impact on our business. Responsible for monitoring, reporting and improvements of KPI’s. About You: We are looking for someone who is confident in engaging with staff and able to develop themselves & others and have the following attributes and experience: Excellent working knowledge of care planning, care plans and personalisation (Desirable) Care experience or an understanding of care home processes (Desirable) Knowledge of Nourish and eMAR (Camascope) (Desirable) Experience of developing system training materials. Experience of training users on new systems Qualified trainer OR willingness to obtain qualification Ability to Understand KPI’s and stats to drive improvements Able to build excellent working relationships with our Registered Home Managers and operational staff Plan and prioritise workload and own administration so that deadlines and standards are met. Good IT skills with the ability to deliver virtual training via MS Teams. You must also hold a UK Driving Licence, have access to your own car and willing to undertake extensive travel throughout our network of homes. In return for your talent, we offer an excellent package, which includes: 28 Days Annual leave pro rata (including Bank Holidays) Supportive and bespoke Induction Training Programmes, ongoing training and development and nationally recognised qualifications* Pension contributions Free parking Blue Light Discount Card *Subject to Terms and Conditions DOES THE Care Systems Trainer ROLE SOUND LIKE A JOB FOR YOU? APPLY TODAY Due to the nature of the role, we will need to apply for an enhanced Disclosure & Barring Service (DBS), prior to you starting with us.