Shift Lead
B&Q Dunfermline, Scotland, United Kingdom
Full-time, Part-time or Job Share
Permanent Contract – 18.5 to 36.75 hours per week
Full‑time equivalent £27,709.50 per annum + Pension + 6.6 weeks holiday
Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Shift Lead and you’ll be a big part of this.
Overview
Your role as a Shift Lead is pivotal in ensuring a safe working and shopping environment. You’re the person who will oversee your shift to cultivate a great experience for both colleagues and customers daily. It’s B&Q’s ambition to make every customer count, so you’ll strive to ensure B&Q is a place colleagues love to work, and customers love to shop.
Responsibilities
* Be the heartbeat of the store day‑to‑day and ensure operations are running smoothly.
* Make sure colleagues are deployed correctly to ‘make every customer count’ throughout your shift.
* Be the first point of contact for customers and colleagues.
* Make sure our stores are safe at all times.
What We Need
* Passionate about customers and doing the right thing for them.
* Like to have a global view and not be constrained to specific areas of the store.
* Safety conscious and use an eye for detail to spot compliance opportunities.
* Enjoy interacting with colleagues and working in a team.
* Like to bring energy to each day and motivate those around you.
* Confident to have autonomy and trust to make decisions for the customer at pace.
What's in it for me?
We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.
As well as a competitive salary, our benefits package includes:
* Award‑winning pension scheme
* ShareSave options
* 6.6 weeks holiday
* Payroll giving
* Employee Assistance Programme
* Shopping discounts
* Colleague wellbeing benefits and lots more
So we can support you during the application or interview process, please contact recruitment@b-and-q.co.uk for any recruitment adjustments.
Seniority level
Mid‑senior level
Employment type
Full‑time
Job function
Management and Manufacturing
Industries
Retail
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