At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees. So, what are you waiting for? Join a community that cares about you! More about your role As a Home Ownership Officer you will be part of a team who are responsible for providing expert support and advice to colleagues in our Communities teams who deliver front line housing management, ensuring we are managing blocks and estates according to leases and agreements, and ensuring contractor services meet compliance and health & safety standards. You will also work with colleagues from RMG, again supporting them in their service delivery over a portfolio of homeownership and leasehold stock they manage on our behalf. Some travel will be required to visit sites for meetings with customers, contractors, or stakeholders. You will also work with other internal teams such as property sales, finance, and compliance. Collaborating with colleagues and third-party managing agents, you help ensure high service levels and consistent customer experiences. You must be able to interpret leases, transfers and other property related documentation, understand legislative requirements, and stay informed about changes in legislation and industry standards. Additionally, you'll engage with customers through groups and initiatives, contribute to service improvements, and consistently meet service standards as an active team member. More About you Essential Criteria: Experience working in housing/leasehold management Knowledge and understanding of current housing legislation and/or experience working with complex housing related legal documentation You need strong written and verbal communication skills, with a focus on clear, plain English. A solid understanding of legislation related to leaseholders and freeholders is essential, along with excellent IT skills. Experience in leasehold and freehold housing management or a related field is required. Ideally, you should also understand the importance of customer feedback, be able to analyse and interpret information effectively, and have knowledge of data protection, GDPR, and the value of maintaining high-quality data. Benefits We are a large diverse and ambitious business, which will give you all the challenge you could wish for. We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include: Competitive salary, with a salary review yearly Pension with matched contributions up to 7% Excellent holiday package – 35 days annual leave (including bank holidays) with the option to buy or sell leave Cashback plan for healthcare costs – up to £500 saving per year A bonus scheme for all colleagues at 2% Training and development Extra perks including huge discounts and offers from shops, cinemas and much more. What's next? If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us. As part of our commitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided they meet the essential criteria for the role. If you would like to be considered under this scheme, please indicate this in your application. We are dedicated to creating a supportive and accessible recruitment process for all. We are committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments to support your application or interview experience, please let us know. We're happy to work with you to ensure you have the opportunity to perform at your best. If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on skillsemployment@placesforpeople.co.uk. If you are a recruitment agency please note we operate a PSL and do not take cold calls Safeguarding At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities