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Refined Job Description:
Housing Needs Reviews Caseworker (L3Z2), London
Client: Service Care Solutions
Location: London, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Reference: 311bc5aecec2
Job Views: 16
Posted: 28.04.2025
Expiry Date: 12.06.2025
Job Description
Housing Options Caseworker
Location: Camden, London
Type: Temporary, Full Time, Hybrid
We are seeking a dedicated and skilled Housing Options Caseworker to join a team based in Camden, London on a full-time temporary ongoing basis. The Housing Options Advisor will be responsible for providing advice, assistance, and support to members of the community seeking housing solutions, and actively working to reduce homelessness in the community. This role requires in-depth knowledge of housing legislation and welfare benefits. It is a specialist role that works closely with homelessness. The role offers a Hybrid working approach.
Requirements
* Previous experience working in a similar role, within housing options, homelessness prevention, or social housing
* Knowledge of housing legislation, policies, and procedures, including the Homelessness Reduction Act
* Knowledge of relevant services and benefits to support applicants experiencing housing problems and at risk of homelessness
* Excellent verbal and written communication skills, with the ability to communicate complex information clearly
* Good organizational skills to prioritize tasks, manage workload efficiently, and meet deadlines
* Experience providing effective service to members of the public
* Experience working with vulnerable customers
* Enhanced DBS clearance required
* Ability to build relationships with those at risk within the community, support them, and offer realistic housing options to prevent homelessness
* Develop, review, and implement Personalised Housing Plans for customers
* Conduct thorough assessments to determine housing needs and eligibility
* Liaise with external partners, including local authorities, housing associations, and support agencies
* Develop working relationships with colleagues and key partners, including statutory services and housing organizations
* Flexibility to work from home or multiple offices, and collaborate as part of a team
* Maintain accurate records of interactions, assessments, and decisions, ensuring confidentiality and data protection
* Provide continual advice to those in temporary accommodation to support effective move-on strategies
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