Reception and Community Assistant
£25,000£30,000|North Acton, London
You Before someone has even reached the desk, you've already clocked who they are and what they need.
You're the person who remembers names, picks up on energy, and genuinely lights up when a room gets busy. You ask questions because you're curious, not because it's on a checklist. You find something interesting about almost everyone you meet and they can tell.
You might have a science background. You might just be obsessed with the world of deep tech and innovation and want to be closer to it. Either way, you're not looking for a quiet corner. You want to be where things are happening, around people building something real, and you know that the right environment puts the right connections in your path.
This role is that environment.
The Opportunity Sciopolis runs innovation hubs for start-ups, researchers and growing science businesses. Our North Acton site at 1 Portal Way is part of something bigger and genuinely exciting. Imperial College London is building a brand new innovation cluster right here in North Acton, and this is one of its first and most visible operations.
That means you won't just be joining a team. You'll be part of something that is being built from the ground up, in real time, with serious momentum behind it.
For the right person, the visibility alone is a springboard. The founders, researchers and innovators coming through these doors will be the kind of people worth knowing, and they'll remember the person who made them feel welcome from day one.
If that sounds like your kind of Monday morning, apply today.
What You'll Do Front of House Be the first face people see and make it count
Manage sign-ins, visitor badges and meeting room bookings
Handle post, deliveries and general enquiries
Keep communal areas and shared amenities looking and feeling great
Community Get to know members properly and build real relationships
Keep people informed about what's happening in the building
Be the connective tissue between the people here
Events Get stuck in on event setup, hosting and pack-down
Manage guest lists and logistics
Capture photos and videos for social content
Own our social media feed and keep it active and engaging
Write and send our community newsletter
Operations Use Nexudus for bookings and member support
Help with basic IT and AV queries
Keep access systems and information up to date
Who You Are You've worked in a customer facing role before and loved it
You communicate well, in person, in writing and online
You're comfortable with digital systems and pick up new tools quickly
You can juggle multiple things at once without dropping the ball
You're a team player but you don't need to be told what to do
You take pride in the details and in how people feel when they leave an interaction with you
What You'll Get £25,000 to £30,000 salary
25 days annual leave
Pension scheme
A front row seat at one of London's most exciting new innovation clusters
Daily exposure to founders, researchers and scientists building the future
Real room to grow as the operation scales around you
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