TCC has an urgent requirement for a team of experienced Diploma Level 4 qualified Complaint Handlers for an ongoing project investigating suitability of advice complaints on pensions and investments.
Job Title: Complaint Handler
Rate: £250 per day (via an umbrella)
Start Date: May 2024
Duration: 12 months minimum
Location: Working from home (fully remote)
Requirement:
* You must be Diploma Level 4 qualified (Diploma in Financial Planning / Diploma in Financial Advice).
* Have a strong experience of reviewing pensions & investment files for suitability of advice.
* Professional, excellent attention to detail, ability to make decisions as well as following set processes & procedures.
Role:
* End-to-end complaints handling, including review, decision making and redress.
* The focus is on suitability of advice on pensions and investment business.
We look forward to hearing from you.
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