Summary
To provide clerical and administrative support to the Administration Lead and other team members which will ensure the continuation of the business needs and objectives.
Wage
£16,016 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
Weekly Wage - £308
Training course
Business administrator (level 3)
Hours
Monday– Thursday 09.00- 17.00 Friday- 09.00– 15.30
38 hours 30 minutes a week
Start date
Monday 1 June 2026
Duration
1 year 6 months
Positions available
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
All staff are expected to gain an understanding of all aspects of support required to administer training provided by Proactive Gas Safety.
Responsibilities will include:
* Collating learner results and producing certification packs
* Preparation of delegate work packs
* Managing the outgoing post and deliveries
* Liaising with customers via email and telephone
* General office duties
The candidate will report to Rebecca Miller and her support team on a day-to-day basis.
Where you'll work
THE STATION HOUSE
PLUMLEY MOOR ROAD
PLUMLEY
KNUTSFORD
WA16 9RX
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
CHESHIRE COLLEGE SOUTH AND WEST
Training course
Business administrator (level 3)
What you'll learn
Course contents
* Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
* Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
* Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
* Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
* Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
* Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
* Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
* Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
On the job training will be provided in use of contact management system, processing of course results and certification, general office safety and customer service
Requirements
Essential qualifications
GCSE in:
* English (grade C/4 or above)
* Maths (grade C/4 or above)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
* Communication skills
* IT skills
* Attention to detail
* Organisation skills
* Administrative skills
* Team working
* Punctual and reliable
* Good with English
* Friendly and helpful
Other requirements
Due to our insurance, apprentices will have to be 18 or over to work on site. We keep gas on our site due to training purposes.