About the job
The holder of this post is responsible for cleaning and presentation of trains, ensuring all trains are clean and presented to the highest standard.
Ensuring cleaning duties are carried out in accordance with Train Presentation Standards and any local instructions.
You will use only approved equipment, chemicals and wear the appropriate personal protective equipment in accordance with the Control of Substances Hazardous to Health Regulations (COSHH).
Your main responsibilities will be:
1. Ensure your personal safety and that of others, including that of visitors and contractors at all times.
2. Assist traincrew and station staff in undertaking emergency procedures and implementing evacuation procedures when required.
3. Provide a safe, courteous and helpful service at all times.
4. Comply with the Rules as defined in Network Rail Group Standard, other regulations and Instructions, Group Standards and Legislation.
5. To assist customers as appropriate, especially those with special needs and at times of service disruption.
6. Clean and present trains for service in accordance with Train Presentation Standards.
7. Provide managers and supervisors with proactive information that delivers higher and improved train presentation standards.
8. Undertake cleaning of biological hazards.
9. Observe COSHH Regulations in place.
10. Complete paperwork as required, detailing and signing for all work carried out.
11. Dispose of waste, including bio-waste and sharps in accordance with local instructions.
12. Advise Manager of any problems or defects identified.
13. To undertake additional tasks as required by the local manager.
14. Wear uniform (including name badge) and safety clothing as supplied, ensuring that your standard of appearance complies with the company standard and is high at all times.
You'll need:
15. Good verbal communication skills
16. Good interpersonal skills
17. Able to distinguish colours with normal colour vision
18. Good physical health is required as the role involves heavy cleaning duties both on board the train and station.
Applicants who require a visa must have 6 months remaining at the time of their appointment. Training is full time and you must be able to commit to this.
Working pattern
On average you will work 37 hours per week over 5 days, including a mixture of early, late and weekend shifts.
You will work as part of a team through a 3-week rolling roster:
Week 1:
Wednesday - Saturday: 12:45 - 22:00
Week 2:
Sunday - Tuesday: 12:45 - 22:00 & Friday - Saturday: 06:30 - 15:45
Week 3:
Sunday - Thursday: 06:30 - 15:45
The Reward
In return we offer a competitive salary and a variety of valuable benefits, including:
19. Free duty and leisure travel on SWR services for employees
20. Free leisure travel for spouse/partner and dependants (criteria dependent)
21. 75% discount on many other train operating companies
22. Full training and support with development
23. Large range of exclusive retail offers
24. Excellent pension scheme