Job Summary
We are seeking a dedicated and professional Front Desk Receptionist to join our healthcare team. The ideal candidate will be the first point of contact for patients and visitors, providing exceptional customer service while managing administrative tasks in a busy medical office environment. This role requires strong organizational skills, attention to detail, and a thorough understanding of medical terminology and office procedures.
Duties
* Greet patients and visitors warmly, ensuring a positive first impression.
* Manage multi-line phone systems, directing calls and taking messages as necessary.
* Schedule appointments and manage the clinic calendar efficiently. .
* Review documentation for accuracy and completeness prior to patient visits.
* Updating medical records.
* Provide clerical support including typing, data entry, and use of Microsoft Office applications.
* Assist with intake processes for new patients, ensuring all necessary information is collected.
* Collaborate with healthcare providers to ensure seamless patient care coordination.
Requirements
* Previous experience in a dental/medical office or clinic setting is preferred.
* Strong computer skills with proficiency in Microsoft Office applications.
* Excellent phone etiquette and customer service skills are essential.
* Bilingual candidates are highly desirable to assist diverse patient populations.
* Strong organizational skills with attention to detail in documentation review.
* Ability to work effectively in a dental environment while managing multiple tasks simultaneously. Join our team as a Front Desk Receptionist where you can make a difference in the lives of our patients by providing exceptional service and support
Job Type: Full-time
Pay: £13.00-£14.50 per hour
Expected hours: 40 per week
Benefits:
* On-site parking
Work Location: In person