Your new company
Join a dynamic and forward-thinking organisation at the heart of the UK's shipping and logistics sector. With a reputation for operational excellence and customer-centric service, this company is a trusted partner in freight management, supply chain solutions, and strategic logistics planning. As they continue to grow and evolve, they are seeking a high-calibre Operations Manager to play a pivotal role in driving performance, leading teams, and representing the business at the highest level.
Your new role
As Operations Manager, you will act as the right hand to the General Operations Manager, stepping in as their representative when required. You'll be responsible for the strategic planning and execution of operational duties, ensuring seamless coordination across departments. This is a high-impact leadership role where you'll manage internal meetings, customer interactions, union negotiations, and disciplinary and grievance procedures. You'll also play a key role in recruitment and team development, ensuring the business maintains its high standards of service and compliance.
Key responsibilities include:
1. Supporting and deputising for the General Operations Manager
2. Helping drive operational excellence across a busy and expanding shipping operation
3. Leading strategic planning and operational execution
4. Managing disciplinary and grievance hearings and appeals