Hours and Salary
Full Time – Permanent. Office-based at our premises in Chesterfield.
Base salary: £45,000–£52,000. Bonus: up to £3,000 per year, linked to measurable outcomes.
Pension / holiday / standard benefits.
Role
We are looking to appoint a highly skilled Technical Sales Engineer to join our internal sales team. This is a permanent, office‑based role for someone with strong pump industry knowledge and the ability to bring immediate technical value to the business. This is NOT a trainee position.
Key Responsibilities
* Handle inbound technical enquiries from trade, commercial, industrial and domestic customers.
* Speak confidently about pump applications, head, flow rates and suitability of equipment.
* Ask the right technical questions before recommending a product.
* Select suitable pumps, control equipment, hose, fittings and accessories.
* Produce accurate quotations quickly and professionally.
* Explain product suitability clearly and identify appropriate solutions (standard, package, engineered).
* Support customers with technical queries before and after purchase.
* Help convert enquiries into profitable orders.
Product Selection and Application Knowledge
* Submersible drainage pumps, sewage and wastewater pumps, puddle pumps and flood response pumps.
* Booster pumps and pressure systems, borehole and well pumps, surface mounted pumps, engine‑driven pumps.
* Site dewatering equipment, control panels, floats, sensors, automation.
* Hose, fittings, valves, accessories and pump stations or packaged systems.
* Industrial, construction, civils, utilities, drainage, agriculture or water management applications.
Quoting, Pricing and Commercial Judgement
* Quote the right product for the application, considering margin, availability and suitability.
* Avoid unnecessary discounting and upsell relevant accessories and add‑ons.
* Identify higher‑value opportunities and follow up quotations properly.
* Keep the CRM updated with accurate notes and next actions.
* Balance excellent customer service with strong commercial judgement.
Supplier and Team Support
* Liaise with suppliers on technical selections and product availability.
* Support the sales team with more complex technical enquiries.
* Feed product knowledge back into the business and support new product ranges.
* Help improve technical standards across the team and share market insight with management.
Person We Are Looking For
* Technically strong and confident speaking to customers.
* Experienced in pump selection and accurate quotations.
* Commercially aware, practical and solutions‑focused.
* Organised, disciplined and able to work at pace without supervision.
* Strong follow‑up skills, calm under pressure and willing to support colleagues.
Essential Experience
* Strong experience in the pump industry or a closely related technical sector.
* Ability to understand pump applications and select suitable products.
* Experience handling technical sales enquiries and producing quotations.
* Good understanding of customer applications and commercial awareness around margin.
* Strong communication skills by phone and email, confidence using CRM and quotation systems.
Desirable Experience
* Experience with pump brands such as Tsurumi, Ebara, Flygt, Grindex, Caprari, DAB, Lowara, Grundfos, Pedrollo, Zenit, JS, Koshin.
* Construction, civils, utilities, drainage or wastewater sectors.
* Experience with pump stations, control panels, float switches, level sensors or automation.
* Borehole, booster, sewage, drainage or site dewatering applications.
* Experience in trade counter, distributor, manufacturer or hire industry.
* Reading pump curves, datasheets or technical specifications.
* Working with contractors, facilities managers, councils, farms, utilities, engineers or domestic customers.
This Role Is NOT Suitable For Someone Who…
* Is looking for an entry‑level sales role or has no real pump experience.
* Requires months of basic product training before becoming useful.
* Is uncomfortable handling technical enquiries or working at pace.
* Avoids following up quotations, focuses only on turnover ignoring margin.
* Struggles with accuracy, does not like using CRM systems or prefers a slow‑moving corporate environment.
* Is not confident speaking directly with customers.
What Success Looks Like
* Handle technical enquiries quickly and accurately.
* Produce high‑quality quotations and convert more enquiries into profitable orders.
* Improve quote follow‑up and customer communication.
* Increase accessory, add‑on and bundled sales.
* Support the development of higher‑value pump solutions.
* Strengthen the technical capability of the sales team.
* Build trust with repeat trade and commercial customers.
* Reduce pressure on senior management for day‑to‑day technical enquiries.
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