Job Title: Customer Team Member
Location: Goodison Boulevard, Doncaster, DN4 6BT
Pay: £12.60 per hour
Contract: 20 hours per week + regular overtime, permanent, part time
Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview
Full, paid training provided. Apply using your mobile device (no CV needed!)
We're looking for Customer Team Members to join our team at Co-op.
What you'll do
* Friendly and thoughtful service – put customers first in everything you do: responding to queries, championing Co‑op products and Membership, and delivering a great shopping experience.
* Work together to make everyone's day better – support your store colleagues to solve problems for customers and members.
* Make sure the store is safe and legal – keep the shelves stocked and ensure prices, dates, and temperatures are all correct.
* Help introduce new products and services – make changes feel natural, sharing experiences with your colleagues so everyone learns together.
* Support your local community – get involved in all kinds of activities and events.
Who this role is for
* A genuine care for the needs of customers and members.
* Great people skills, with the ability to build positive relationships with customers and colleagues.
* A positive approach to change and problem solving.
* The flexibility to work a range of different shifts.
Why Co‑op?
* 30% discount on all Co‑op products in‑store plus 10% discounts on all other brands.
* A pension scheme with up to 10% employer contributions.
* Wagestream – a money management app giving you access to a percentage of your pay as you earn it.
* 31 days of holiday (including bank holidays, pro rata for part time colleagues).
* Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations.
* 24/7 employee assistance service.
* Full, paid training and dedicated support for your personal development and career progression.
* Rotas shared three weeks in advance and accessible on your phone.
* Cycle‑to‑work scheme.
Building an inclusive workplace
We want to build diverse teams and we welcome applications from everyone. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve.
If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We’re also part of the Disability Confident scheme.
As part of the application process for this job, you’ll need to complete two online assessments. It will take around 20 minutes to complete these tests.
We reserve the right to remove a vacancy before the scheduled closing date.
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