Job Description
D365 Business Central Senior Consultant (AI-Focused)
£60,000 £80,000 | Hybrid | UK
We Are Dcoded are a technology recruitment partner working with a fast-growing Microsoft consultancy that is expanding its Dynamics 365 Business Central and AI capability. As part of this growth, they are looking to hire aSenior / Principal Business Central Consultantwithstrong D365 AI, Copilot and Agent experience.
This is a senior, client-facing role where you will go beyond traditional ERP deliveryhelping organisations modernise operations, unlock automation, and embed AI-driven decision-making across their Business Central environments.
The Opportunity
Youll play a pivotal role in delivering end-to-end D365 Business Central solutions while shaping how AI is adopted across client organisations. This includesCopilot enablement, AI readiness assessments, intelligent workflows, and bespoke agent-led automation.
The role is hybrid, with remote working as standard and occasional office or client-site visits when required. All equipment is provided.
Why This Role Matters
This position sits at the intersection ofERP, AI and business transformation. Youll act as a trusted advisor to senior stakeholders, guiding them on how to maximise value from Business Central, AI capabilities, and wider Microsoft technologiesboth now and as their organisations scale.
Key Responsibilities
* Lead D365 Business Central projects end-to-end, from discovery through to go-live and post-implementation support
* Act as the senior client-facing consultant, building long-term relationships and driving high retention
* Conduct detailed business process reviews to identify efficiency gains and automation opportunities
* LeadAI readiness assessments, advising on Copilot, Agents and intelligent workflow adoption
* Configure, customise and optimise Business Central to align with client workflows and strategic objectives
* Collaborate with developers to design and deliver bespoke extensions, integrations and AI-powered agents
* Oversee data migrations, ensuring accuracy, integrity and readiness for live environments
* Deliver engaging user training sessions and create clear, practical documentation
* Provide ongoing support, troubleshooting and optimisation post-implementation
* Contribute to the development of AI governance frameworks aligned with emerging regulations
* Stay current with Microsoft Dynamics 365, Business Central, AI and industry best practices
Skills & Expertise
* Deep, hands-on experience withDynamics 365 Business Central (SaaS implementations)
* Strong understanding of finance and core ERP business processes
* Proven experience with D365 AI, Copilot and intelligent agents (essential)
* Exposure to the wider Microsoft ecosystem (Power Platform, Dataverse, Azure) is highly desirable
* Experience working within structured delivery frameworks (e.g. Prince2, Sure Step)
* Comfortable running smaller projects independently and contributing to larger, complex programmes
* Strong problem-solving skills with a strategic, consultative mindset
* Microsoft certifications in D365 Business Central are advantageous
* Curious, forward-thinking and genuinely excited by AI and emerging technology
Experience & Profile
* Typically4+years experienceas an ERP / Dynamics consultant
* Well-suited to aSenior BC Consultant stepping into a Principal-level role
* Confident discussingAI strategy, Copilot adoption and automationwith senior stakeholders
* Experience mentoring or supporting junior consultants is a plus
Communication & Stakeholder Engagement
* Highly articulate with excellent written and verbal communication skills
* Confident engaging with stakeholders at all levels, including C-suite
* Comfortable working across Microsoft Teams, email, phone and in-person environments
* Builds credibility quickly and operates as a trusted advisor
Values & Culture
* Customer-first, quality-driven delivery
* Passionate, professional and accountable
* Collaborativebelieving that the best outcomes are achieved together
* Acts with integrity at all times
* Innovative, curious and always looking to improve
* Takes ownership and follows through
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