Education Administrator – Fast Paced, Dynamic Organisation – Harlow Essex (Term time only role, 39 weeks a year)
This is a term‑time only role (39 weeks a year). You will use a UK driving licence and access to a vehicle to visit alternative provision sites to support learner engagement and tuition progress.
Purpose of job
You will work closely with the Education delivery team to provide effective, responsive administrative and operational support for education delivery, ensuring accurate tracking, reporting, and coordination of tuition activity.
Roles and responsibilities
* Build positive relationships with candidates, tutors, families, and clients via phone and email.
* Maintain accurate records, including tutor information, attendance, and compliance documentation.
* Track learner attendance and compile clear, timely progress reports and feedback.
* Coordinate SEND tuition delivery and provide day‑to‑day administrative support.
* Support tutors with scheduling, communication, and site visits where required.
* Manage timesheets, ensuring accurate submission, monitoring, and follow‑up.
* Work collaboratively within the education team to support workload and ensure smooth delivery.
Minimum competence requirements
* Strong administrative and organisational skills.
* Confident telephone manner (approx. 50% phone communication).
* High level of attention to detail and accuracy in record keeping.
* Previous experience in recruitment, education administration, or a similar coordination role.
* Strong IT skills – Microsoft Word, Excel, and PowerPoint (advanced level preferred).
* Experience handling data such as attendance records, reports, and tracking systems.
* Ability to work effectively as part of a team.
* Understanding of the sensitive nature of the SEND sector and commitment to confidentiality at all times.
* A full UK driving licence and access to a vehicle.
What we offer
* A positive and collaborative team culture, with the chance to help shape and grow something meaningful.
* A supportive office atmosphere.
* Funded training and development delivered by both internal and external trainers.
* A highly competitive commission structure.
* Excellent opportunities for progression.
* A benefits package that may include private health insurance, additional annual leave, gym membership and a mobile phone (depending on role and employment terms).
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