Overview
At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer’s and partner’s needs and solve their challenges.
Being part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose. Here you are part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve.
You’ll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about—locally and globally.
Come make an impact every day at Zebra.
What We're Looking For
We are seeking a dynamic and data driven individual who is focused on growth to join our EMEA Sales Operations team as a Regional Business Partner. In this key role, you will act as a strategic partner to one or more Sales Leaders. You will drive revenue growth by agreeing overall strategy, KPIs and tactics, along with monitoring performance, providing insight and process support to the sales teams.
This role is responsible for strategic partnership and support of the Sales Leaders and their respective teams. Also accountable for developing long-term sales process strategy. Evaluates and implements improvements to sales programs and processes including leads creation, leads management, account management and prioritization, closing strategies, pipeline management, etc. Manages sales automation, tools and reporting programs.
We are looking for a dynamic Sales Operations Leader to act as the right-hand to our Sales Leadership. In this critical role, you will be the engine room of our sales organization—driving revenue initiatives, streamlining complex operations, and transforming raw data into actionable growth strategies.
Responsibilities
Strategic Leadership & Business Partnering
* Be the Catalyst for Growth: Serve as the trusted operational partner to Sales Leadership, managing the operational cadence of the business and taking ownership of critical revenue initiatives.
* Drive Strategy & Tactics: Collaborate with local and global leaders to define and implement sales strategies and KPIs. Monitor performance trends and initiate proactive changes to exceed corporate goals.
* Cross-Functional Trailblazer: Act as a senior stakeholder across GTM, Finance, Supply Chain, Marketing, Shared Services, and Customer Success to streamline revenue workflows and support long-term growth.
* Strategic Planning: Work directly with senior management to develop the annual budget and drive key strategic initiatives, such as Global Account Analysis and Account Planning.
Data-Driven Insights & Forecasting
* Uncover Actionable Insights: Transform complex sales data (from data warehouses to SFDC) into impactful, actionable insights that optimize everything from territory design to deal velocity.
* Pipeline & Revenue Mastery: Work closely with Sales Leads to track sales forecasts, orders, and revenue. Track partner revenue against targets and provide deep-dive performance analyses.
* Comprehensive Reporting: Own and distribute weekly channel orders, revenue, and backlog reports. Work with distributors and the Zyme team to manage sales-out processes, inventory reports and monthly preliminary sales data for our Finance team.
Operational Excellence & Transformation
* Lead Change & Best Practices: Champion change management across the Sales function, cultivating a culture of continuous improvement, seamless adoption of new initiatives, and best-in-class coaching.
* Next-Gen Tools & Processes: Identify and deploy process enhancements and next-generation tools, including AI/ML and advanced CRM capabilities.
* Global & Regional Alignment: Successfully implement both global and region-specific operational initiatives, leveraging Continuous Improvement methodologies to remove friction from the sales process.
Sales Enablement & Execution
* Empower the Team: Train and support the Sales team on Salesforce (SFDC) and other critical sales tools, ensuring best practices and rigorous funnel integrity.
* Seamless Coordination: Liaise seamlessly with order administrators, Finance, and Service teams to ensure accurate data collection, tracking, and handover of booking orders.
Qualifications
* Bachelor’s degree in business, finance, or a related field. Master’s degree or relevant certifications is a plus.
* 7+ years of experience in Sales Operations supporting a multi-level sales organisation
* Advanced comprehension of traditional sales practices such as CRM utilisation, sales process adherence, KPI tracking and compensation philosophies.
* Experience supporting and coordinating critical sales processes including forecasting, pipeline reviews, Quarterly Business Reviews and Annual Planning activities
* Strong interpersonal and communication skills, with the ability to collaborate and influence senior leadership and cross-functional teams.
* Ability to leverage available tools and systems (Salesforce CRM, Outreach, LinkedIn Navigator) to effectively coordinate and manage multiple objectives
* A project management mindset to facilitate organisation and coordination across multiple teams with a focus on action and results.
* Fluency in English; additional European language is an advantage.
Incentive Compensation
In addition to base pay, Zebra offers this role the opportunity to earn a performance-based annual cash incentive, at a target equal to 15% of base pay, in accordance with the terms of the applicable incentive plan.
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