Please note this role is a fixed-term contract.
Role Responsibilities
We are passionate about celebrating our customers’ life moments and are now looking for a Team Leader to join our successful Card Factory family to help fulfill this.
With a focus on customer experience and operational excellence, our Team Leaders play a key role in driving the success of our stores. As a Team Leader, you will support your Store Manager in achieving their goals for commercial growth and developing a team culture centered around exceptional customer service. You will lead store teams in the absence of the Store Manager, ensuring high standards and outstanding service every day.
The Ideal Candidate
* Passionate about celebrating our customers’ life moments.
* Customer-centric with a passion for delivering excellent service.
* Demonstrates strong leadership skills.
* Positive, forward-thinking attitude.
* Comfortable reviewing store performance data.
* Commercially minded.
* Engaging and enthusiastic team player.
Package Description
About the Company
Card Factory is the UK’s leading retailer of greeting cards, dressings, and gifts, with over one thousand stores across the UK and Ireland. In 2020, we launched a 5-year strategic plan to become a true omni-channel retailer, with significant investments in our colleagues and opportunities to grow in a fast-paced environment.
We offer a wide range of benefits to support your physical, mental, and financial well-being, including:
* 25% colleague discount in-store and online
* Financial wellbeing support, including education tools and salary advances
* Seasonal incentive schemes
* Opportunities for Retail Apprenticeships
* Access to training and development content
* Discounts across UK retailers
* Employee Assistance Programme for mental, physical, and financial support
This role offers genuine prospects for the right candidate. If you are interested, please apply now.
We reserve the right to close this vacancy early once sufficient applications are received. We recommend applying promptly to avoid missing out.
#J-18808-Ljbffr