Description
IT Business Manager – 6 months contract
About People’s Partnership:
At the heart of our not-for-profit organisation is a commitment and a motivation to make the future-saving experience a simple one for our members. We champion fairness and simplicity, not profit-chasing. Imagine a financial adventure where everyone's a winner, fuelled by our exceptional service and brought to life by the fantastic individuals who work for us. We're a diverse employer with a flexible, hybrid working approach, ensuring everyone gets the opportunity to come to work and be the best version of themselves.
What you'll be doing:
This is an opportunity for an experienced IT business manager to join the solution delivery team to lead IT business management processes on behalf of the solution delivery director. IT business management and governance processes include establishing & maintaining team strategic plans, objectives & roadmaps, demand/supply management, reporting & KPI, risks & controls performance, budget and value delivery monitoring, agile delivery monitoring processes, team engagement & communications.
•Work with key individuals across the solution delivery and broader IT & change team to create strategy for, establish, maintain and continuously improve business management processes and operations for the solution delivery department
•Monitor solution delivery demand management processes from BAU, product and project demand value streams, providing governance and decision-making recommendations to optimise allocation of resources and support leadership in prioritisation decisions.
•Establish and operate governance of solution delivery metrics, reporting, scorecards, key performance indicators (KPI) and service level agreements (SLA).
•Establish and operate governance of solution delivery risk management and control performance monitoring and attestation/reporting into 2nd line risk governance processes.
•Co-ordinate and facilitate 3rd line/Internal audit and external audit activities across the solution delivery function including monitoring findings, follow up actions and associated mapping to control performance.
•Custodian of combined solution delivery team engagement and communications plan including combined function capability & development objectives.
What we’re looking for:
•Strong background in IT business management disciplines or similar business operations roles.
•Supplier Management and Stakeholder Management
•Manage suppliers and ensure their contributions align with solution objectives.
•Coordinate across internal and external stakeholders to maintain alignment and transparency.
•Drive Planning requests with the Finance Department
•Building capability using SAFIA+ and leading on engagement surveys and people agenda for the function
•Experience working within both Agile delivery and waterfall change delivery, particularly in demand management and PMO type roles.
•Experience of reporting and dashboard production leveraging tools (e.g. PowerBI). Excel & PowerPoint
•Experience of Dev-ops toolsets and PMO toolsets (e.g. Clarity) for managing demand and monitoring delivery.
•Experience of operating IT governance including operating cadence, reporting and decision support
What you can expect from us:
●Generous pension contributions with an employer contribution of up to 14%
●Real living wage
●Income protection, critical illness cover & death in service insurance
●Employee healthcare
●Parental and adoption leave
●Learning & development opportunities and study support
●Travel season ticket loans
●Subsidised restaurant in our Crawley office
●Volunteering days and charity payroll giving
●Onsite gym
●Ride-to-Work scheme
●Social clubs and events
You can learn more about how we support our employees on our website
Disability Statement
People's Partnership is an equal opportunities employer. We believe everyone has the right to be treated fairly, with dignity and respect. We are committed to treating all our people (and all who apply for a role at People's Partnership) equally and enabling them to perform at their best and demonstrate what they have to offer. We are a disability committed employer, please let us know if you need any reasonable adjustments made to our recruitment process (application, selection assessments where relevant, and interview) to enable you to show us the best “you”. PerksOur people are our strength so finding ways to value and reward them is important to us. That’s why we offer an award-winning pension – it’s what we’re good at – plus health care cover, an onsite gym, access to a personal trainer; even the odd massage. And if they’re feeling peckish after all that activity, they can always refuel in our subsidised restaurant. Discover more of People's Partnership's employee benefits including our training programme, which is designed to give our people the support they need to develop a fulfilling career. Salary Range