Zensar is a leading digital solutions and technology services company that specialises in partnering with global organisations across industries in their Digital Transformation journey. Zensar’s Return on Digital® strategy has enabled customers to look beyond current investments towards realising visible business benefits in their digital transformation journey.
If you’re looking for a workplace where associates realise and contribute to their full potential, are recognised for the impact they make, and enjoy the company of the people they work with, then you’ve come to the right place!
Zensar is looking for a talented Senior Salesforce System Analystwho has great experience in Senior Development and Functional Consultant Roles on Salesforce, Field Service Lightning, SQL Server, Dot Net, Web Services. Work closely with team to lead the design of scalable solutions that meet the client’s vision, align with best practice, and integrate effectively into the client’s IT landscape.
Duties and Responsibilities
* Development of assigned projects, support/maintenance activities related to Salesforce.com integrated systems, SQL Server, Azure, AWS, Web Services, integration tools like Jitterbit, SSIS.
* Assists in Testing, Development/Support, and launch plans as required to aid in delivery of a quality product, designed for user acceptance and adoption.
* Providing leadership and guidance to technical and functional team members, including setting best practice guidelines and frameworks.
* Own the design outputs from initiation to sign off.
* Act as an escalation point for technical and design challenges.
* Review delivered products and work packages to ensure best practices are applied.
* Using knowledge of ecosystem to recommend solutions best suited to the platform.
* Provide input and steer project and delivery plans.
* Liaise with key stakeholders to determine and priorities business requirements, transforming business requirements in technical requirements.
* Pragmatic and can-do attitude, able to work to delivery timelines and communicate risks and issues clearly to stakeholders as required.
* Capability to articulate and define complex architectures in a simple way to stakeholders.
* Establish robust governance structure and perform periodic review of the program at multiple levels.
* Provides clear and concise project communication, both written and verbal to stakeholder, client and project teams.
* Proactively identify opportunities to add value existing engagement through automation, improving effectiveness etc.
* Leading & Training the Team & Mentoring new joiners in Salesforce, Field Service Lightening, SQL Server, Azure web Services, Access & Also plays the role of Solution Architect in some Projects.
Technical Skills Required
* Candidate should have at least 8+ years of experience working on Salesforce and must have Certifications on Salesforce, AWS.
* Candidate should be having at least 8+ years of experience working on SQL Server, Web Services, Azure and Jitterbit
* Scrum Master Certification is desirable
* Expertise in managing Azure resources including virtual machines, databases, and networking.
* Experience in UK Critical National Infrastructure (CNI) technical requirements encompass a broad range of measures designed to protect essential services from disruption.
* Must have detailed knowledge on Designing Declarative Solutions within the Force.com platform including Data Sharing, User Management, Lightning components, Flow and Process Builder
* Significant knowledge of key Salesforce products like: Service Cloud, Field Service Lightning, Community Cloud and AgentForce
* Extensive experience on designing/implementing solutions using Lightning component bundle & lightning web components, Aura
* Experience in developing Rest/SOAP Web Services with multi-layer Interface security
* Strong expertise in implementing integrations with different Data Sources using Jitterbit cloud, Private Agent, Jitterbit API’s
* Expertise in Integrating ServiceNow (ITSM) with Cadalys ITSM (Managed Package Salesforce).
* Experience using tools like Data Loader, Workbench, App Exchange, GitHub, Jira, OwnBackup, SiteTracker, Jitterbit
* Detailed knowledge on Designing Solutions using SQL Server, Azure and AWS
* Excellent verbal and written communications skills. Excellent presentation and facilitation skills
* Ability to troubleshoot and resolve integration issues effectively.
Qualification:
* Relevant Bachelor of Engineering or Bachelor of Science or Bachelor of Business Administration or equivalent or higher (IT related qualification may be required).