We’re looking for a Retail Team Member to welcome visitors to the National Trust shop at Chirk Castle, to answer their questions and help them make the most of their day.
Salary: £12.25 an hour
Duration: Fixed Term Contract until 31 December 2026
Hours: This is a zero-hour contract, meaning we can’t guarantee a set number of hours each week. While we aim to provide a consistent work pattern, flexibility is needed as schedules may change based on business needs. We’ll try to give as much notice as possible. The role includes weekends and Bank Holidays but does not require evening or split shifts.
For this role, you’ll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role.
Rydym yn dymuno penodi Aelod o’r Tîm Manwerthu i groesawu ymwelwyr i siop yr Ymddiriedolaeth Genedlaethol yng Nghastell y Waun, i ateb eu cwestiynau a’u helpu i wneud y mwyaf o’u diwrnod.
Cyflog: £12.25 y awr
Hyd: Cytundeb Cyfnod Penodol 31 Rhagfyr 2025
Oriau: Mae hwn yn gontract dim oriau, sy’n golygu na allwn ni warantu nifer penodedig o oriau bob wythnos. Er ein bod yn ceisio darparu patrwm gwaith cyson, mae angen hyblygrwydd gan y gall amserlenni newid yn seiliedig ar anghenion busnes. Byddwn yn ceisio rhoi cymaint o rybudd â phosib. Mae’r rôl yn cynnwys penwythnosau a Gwyliau Banc, ond nid yw’n gofyn am sifft gyda’r nos na sifft wedi’i rhannu.
Ar gyfer y swydd hon, bydd angen ichi gwblhau ein hasesiad ar-lein yn hytrach na defnyddio C.V. neu ffurflen gais ar-lein. Bydd hyn o gymorth i ni ddeall mwy am eich cryfderau ac i chi gael mewnwelediad i’r swydd.
What it's like to work here
To find out more about what it’s like to work within “Retail” at the National Trust, click here to watch our video.
What you'll be doing
As a member of the retail team, you’ll be offering visitors help and advice with their shopping. You’ll have high standards of presentation in the shop while providing excellent service to all customers.
You’ll also be able to talk to them about how everything they buy helps to fund the work of the National Trust. Other duties may include arranging, receiving and unpacking deliveries, creating shop displays and working with others in the team to keep the shop floor clean and organised.
Fel aelod o'r tîm manwerthu, byddwch yn cynnig cymorth a chyngor i ymwelwyr gyda’u siopa. Bydd gennych safonau uchel wrth arddangos nwyddau yn y siop a byddwch yn darparu gwasanaeth rhagorol i’r holl gwsmeriaid hefyd.
Byddwch hefyd yn gallu sgwrsio â nhw ynghylch sut y bydd y nwyddau a brynir ganddynt yn helpu i ariannu gwaith yr Ymddiriedolaeth Genedlaethol. Gall dyletswyddau eraill gynnwys trefnu, derbyn a dadbacio danfoniadau, creu arddangosfeydd siop a gweithio gydag eraill yn y tîm i gadw’r siop yn lân ac yn drefnus.
Who we're looking for
We’d love to hear from you if you’re:
* focused on giving great service to everyone you meet
* a team player, but also happy to work on your own initiative
* well-organised and adaptable
* willing to learn new skills.
Byddem wrth ein bodd yn clywed gennych os ydych chi'n:
* Canolbwyntio ar y cwsmer gydag agwedd gadarnhaol
* Chwaraewr tîm, ond gall hefyd weithio ar eich pen eich hun
* Yn drefnus ac yn addasadwy
* Yn barod i ddysgu sgiliau newydd
The package
The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
Substantial pension scheme of up to 10% basic salary
Free entry to National Trust places for you, a guest and your children (under 18)
Rental deposit loan scheme
Season ticket loan
EV car lease scheme
Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
Flexible working whenever possible
Employee assistance programme
Free parking at most Trust places
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