Grafton Recruitment are delighted to be partnering with a successful, leading safety integration solution provider in Mansfield who are looking for a Key Account Manager with a background in Safety, especially CCTV equipment to join them. Duties and responsibilities: * To manage a number of key contracts within the business * To secure and maintain strong, professional and high-quality relationships with our customer base * To gain and maintain a strong, strategic understanding of our customers' needs * To act as the voice of the customer within the business * To gain and maintain a strong relationship with manufacturers, distributors and consultants within the security sector * To work with our customers to produce solutions that meet their operational and strategic needs, acting as their trusted and professional guide * To survey, design and quote for the installation, service and maintenance of a range of life safety systems with a strong focus on CCTV * To work with the wider team to support the submission of tenders and bids for new business * To work with the Head of Customer Engagement to produce commercial forecasts You will have: * Strong interpersonal skills with experience of providing a world class customer experience * Experience of working within the Security Sector * Strong knowledge of complex CCTV systems, associated transmission and networks * Experience of designing or installing security, life safety and connected systems (including but not limited to CCTV, Access Control, Intruder and Fire) * Experience of constructing build sheets and quotations