As a Data Insights Analyst, you will have the opportunity to collaborate with key stakeholders across the operation by providing data that will influence decision making for the Business.
The Data Insights Team is looking to expand, and are looking for a successful applicant to join a growing team of Data Insights Analysts, who support Data Insights management team by analysing various reports.
These reports will cover areas such as customer contact, resource and performance metrics including service level agreements (SLAs) and workforce management (WFM). You will have the opportunity to analyse and evaluate detailed operational data sets, then transform them into informative overviews for the end user.
The insight provided will be through both visual representations of data as well as written commentary. This will support key stakeholders to make data driven decisions.
The position is full time with any 5 days from 7, which will predominately be Monday - Friday between the hours of 09:00-17:30, although flexibility will be required. This role is eligible for inclusion in the Company’s hybrid working from home policy, once the initial six-month training has been completed.
Successful applicants will be required to provide proof of eligibility to work in the UK from their first day of employment.
Preferred Skills, Qualifications and Experience:
1. Proven experience in data analysis, preferably in ...