Night Manager - MOXY London Heathrow Airport Full-Time contract Gross annual salary - competitive amazing benefits! Are we looking for YOU?! As a Night Manager at the MOXY London Heathrow Airport you are responsible for ensuring that consistent high quality customer service is delivered at the Front Office during the night shifts. You will provide guidance and leadership for the Front Office Night Receptionists / Auditors. You will motivate and support our team and ensure our guests' satisfaction and you will provide a personal and friendly service to our guests. The front desk is open 24/7 and you will be working during night shifts We are looking for a person who wants to be apart of developing our hotel. As a Night Manager you are responsible for the entire Front Office Night team and you report to the Front Office Manager. You will be a member of a great team where everyone is just as important as the other! You are: You are a natural leader and host You are flexible and positive You have a experience from working in a frond desk before You have excellent communication and guest service skills You have an eye for details and only the best is good enough You have an inspiring energy and always with a smile on your face You have minimum 1 year of supervising position You speak and write fluently English and preferably a second language You are good with technology and you´ve been working with Opera before You will be responsible for the arrival and departure of our guests and the completion of all supervisor shift checklists. You will be responding to every guest’s requests including concierge requests. You have a experience from working as a Night Receptionist / Supervisor before You need to provide a personal and friendly service to our guests. You are service minded and your focus is on the guest experience. You are a team player BENEFITS FOR YOU! Health Cash Plan Discounted room rates for you, as well as your Friends and Family, at Marriott hotels worldwide Discount on Food & Beverages at Marriott hotels worldwide Enhanced Maternity/Paternity/Adoption pay Pension scheme Twenty eight holidays (annually increasing to max thirty two holidays) Training and development opportunities Social activities Hotel Co 51 is a fast-growing, European hotel operator of Moxy Hotels, Courtyard By Marriott, Residence Inn, and AC Hotels by Marriott. Founded in Amsterdam in 2020 to support development and operations for the new hotel openings, it is currently operating 35 properties in 8 countries (The Netherlands, France, UK, Belgium, Germany, Italy, Norway and Poland) and expanding its reach with new properties in key markets. The company´s pipeline includes hotels in European strategic cities and airports. To learn more about Hotel Co 51, visit hotelco51.com. MOXY Hotels Moxy offers a playful hotel experience for the young at heart. With 100 properties open across Europe North America, and Asia Pacific, Moxy boldly breaks the rules of a conventional hotel stay across the globe. The nontraditional experience starts with check-in at Bar Moxy and comes to life throughout its social public spaces, like the Lounge and Library, and the small but smart bedrooms. Moxy provides stylish, industrial design and sociable service at an attractive price point, so that guests can splurge on the experiences that matter most to them during their travels. Moxy celebrates nonconformity, open-mindedness, and originality above all – forever giving its guests permission to Play On atthemoxy. For more information, visit moxyhotels.com and Play On atthemoxy on Instagram. Moxy is proud to participate in Marriott Bonvoy®, the global travel program from Marriott International. The program offers members an extraordinary portfolio of global brands, exclusive experiences on Marriott Bonvoy Moments, and unparalleled benefits, including free nights and Elite status recognition. Marriott International, Inc. (NASDAQ: MAR) is based in Bethesda, Maryland, USA, and encompasses a portfolio of more than 7,500 properties under 30 leading brands spanning 132 countries and territories. Marriott operates and franchises hotels and licenses vacation ownership resorts all around the world. The company offers Marriott Bonvoy™, its highly-awarded travel program.