Director Of Property
Salary / Package: Competitive Base Salary, Market Supplement, Relocation Package
Benefits : 4 day working week, Hybrid Working, Excellent Pension & Holiday Entitlement
TristoneNash are pleased to have exclusively partnered with Bron Afon to appoint a Director of Property.
This post plays a pivotal role in helping achieve their long-term vision around excellent customer service, performance targets and delivering their Sustainable Asset Management Strategy.
Bron Afon Community Housing are a not-for-profit social enterprise, registered social landlord and community mutual organisation. They manage and maintain over 8000 homes across the county of Torfaen, South Wales. They are the largest private landowner and have almost 18,000 people living in their properties. Their assets have a major role to play in building prosperity of their customers of today and in the future.
They are looking for an experienced Director of Property who has a genuine passion and interest in what they do, with a demonstrable track record of strategic and operational leadership within Asset Management & In House Property teams. The individual will be able to provide transformation, improve processes & systems and deliver vision and corporate strategy to the Property Services teams and the wider organisation.
Reporting to the Executive Director, this is an exciting opportunity to make a real difference to the homes and lives of residents and communities across Torfaen as a key leader within a dynamic and forward-thinking company.
With a clear strategy for ongoing growth, you will play an important role in shaping the future taking the lead on delivering an ambitious Asset Management Strategy to prepare the workforce/business for the transition into the early stage of WHQS 23 implementation. This is with a view to ensure the delivery and compliance with regulatory obligations.
The successful candidate will work closely with internal and external stakeholders to drive positive engagement with Bron Afon’s values and social purpose, continuously improve operational productivity / efficiency / professionalism / service design, all built on a thorough understanding of customer voice.
JOB ACCOUNTABILITIES
* Provide intelligent, connected and inspirational leadership to the Property Services team and the wider organisation, maximising capacity to deliver, driving positive engagement
* Ensure customer voice & customer service excellence informs decision making across policies and plans, investment decisions and service design and delivery
* Work with the executive leadership team to develop cutting edge, digitally focused, VFM services across responsive repairs and maintenance, voids management, property safety compliance and cyclical works, health & safety, asset management & investment, FM and commercial contracts management.
* Lead the direct services (DLO) to deliver long-term vision for the service achieving excellent customer service, surpassing performance targets and evolving to deliver and maintain the requirements of WHQS23.
* Evolve a fully resourced and risk assessed 30-year strategic investment plan and five-year operational asset / development plans / investment programmes that anticipate and deliver WHQS23 and regeneration related obligations
* Engage with partners and stakeholders including Welsh Government to influence effective policy development and implementation to ensure the best outcomes for social housing residents in Wales.
* Ensure compliance with statutory obligations current and emerging e.g. Building Safety Act, regulatory standards and HSE requirements, whilst also leading the development of a positive health and safety culture on an organisation wide basis.
* Lead on the strengthening of moving a data-led approach to insight and performance reporting
* Oversee effective planning of budgets and robust financial management and control across service areas.
* Provide effective leadership to highly skilled and diverse teams, determining performance expectations for your area and managing frameworks to reward and recognise contributions and address any under-performance; ensure all team members feel valued and are developed to reach their full potential
To be considered for this role you will already be an active member of a Senior Management Team, working across Asset Management & Property Services functions, and be taking personal responsibility for proactively driving the strategic planning, direction, implementation and achievement of your existing organisations objectives and priorities.
Essential
* Corporate membership of RICS, CIOB or other appropriate chartered qualification in a technical/engineering/social housing discipline.
* Evidence of relevant continued professional development.
* Experience in the management of a wide range of multi-million-pound contracts, involving large scale budget management and financial monitoring.
* Significant experience in managing teams delivering multi-million-pound maintenance programmes, asset management, investment, facilities/estates management and landlord compliance and organisation wide health and safety strategies and plans.
* Experience of leading major organisational change and engaging, customers and residents to provide highly customer focused services and improve service delivery within a regulated environment.
* Experience of business and corporate planning and risk management.
* A proven ability to bring out the best in people, inspire confidence and respect and high levels of performance.
* Detailed understanding of the housing asset and direct services management, compliance, health and safety and property and construction business.
* Understanding of asset and direct services management, investment appraisal, stock viability and investment planning.
* Detailed understanding of policy issues relating to housing and asset management, including but not limited to; gas safety, asbestos, fire risk assessments, legionella testing, electrical testing, LOLER and stock condition database.
Desirable
* Ability to speak Welsh
* Awareness of Welsh Government requirements for the delivery of WHQS 2023
* Understanding of direct services and asset management and development software packages.
* Innovative, proactive & highly resilient and results driven.
* Ability to challenge others within and across teams in an appropriate manner to enable high quality outcomes.
In return for your hard work, commitment, and creativity, you will enjoy an environment focused on your continued growth and development, hybrid working and a great benefits package – much more than just competitive pay, which can be reviewed at application stage.
If you would like to discuss or apply for the above role, please contact Danny Wring for a confidential discussion or forward your CV with a supporting statement against the personal specification stating how you meet the above criteria.
TristoneNash is acting as an employment agency for this vacancy, and will be managing all applications on behalf of Bron Afon Community Housing