Job Advert
Are you passionate about making a real difference in people's lives? Do you thrive in a supportive, person-centred environment? We're looking for dedicated and compassionate Support Workers to join our team in Thetford, working across both residential and supported living services.
In this rewarding role, you'll provide personalised support based on each individual's needs, including personal care, manual handling, and specialist areas like PEG feeding and epilepsy. You'll assist with daily routines, join in activities, and use a person-centred, Positive Behaviour Support (PBS) approach to help manage behaviours that may be challenging.
The people we support love getting out and about, and you'll be part of making those moments happen. Activities may include arts & crafts, trips to the cinema and shopping, visits to leisure centres and sensory spaces, and even occasional weekends away, including trips to the seaside. Each day brings new challenges, meaningful moments, and the chance to make a real impact on the lives of those we support. Please see the attached full Job Description for more information.
Shifts & Hours
* We have full-time, part-time, and relief roles available, offering flexibility according to your preferences.
* We are seeking both day and waking night staff; day shifts vary between 7 am-10 pm, and waking nights start from 9 pm/10 pm to 7 am, so flexibility is essential.
* All roles are subject to an enhanced DBS check and suitable references.
* Note: This position does not meet the minimum salary requirements for a Health and Care visa under the UK Skilled Worker route. Applicants must already have the legal right to work in the UK, as we cannot support new visa applications or sponsorship requests for this vacancy.
Benefits
At Mencap, we offer an extensive range of benefits to support and reward our employees, ensuring our teams feel valued and appreciated.
Our benefits include 24 days of paid holiday (excluding bank holidays, pro-rata), discounts at leading retailers, access to health cash plans, interest-free loans, and more. For further details, please see the attached document outlining all available benefits.
About Mencap
Our vision is for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.
We support people with learning disabilities, their families, and carers, advocating for a kinder, fairer, and more inclusive society.
Everyone at Mencap works directly with individuals with learning disabilities, providing support, advice, or collaborating as colleagues.
Belonging at Mencap is for everyone, every day, everywhere.
Everyone is expected to treat people well and foster an inclusive environment.
Every day we grow and learn. It's okay to make mistakes; we learn from them and improve.
Everywhere people will feel respected, valued, and safe to be themselves.
We have Belonging network groups that meet online and are open to all colleagues, including groups for Black and Asian colleagues, LGBTQIA+ community, disabled or long-term health condition colleagues, women, parents, and carers, and allies.
We encourage everyone to apply to work at Mencap. We offer various contract types and working patterns. No specific experience is required—your personality and values are what matter most. We will provide training and development to help you succeed in your role.
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