Are you looking for a fun and fast-paced environment to work in, with great benefits?
Could you help us create lasting memories for our customers by providing outstanding customer service?
If so, then look no further!
The Why...
Join Hollywood Bowl Group as a Team Member. In return, you'll get:
* The opportunity to earn an extra 50p per hour, paid monthly
* Access to apprenticeship programmes and in-house management training
* Optional pension plan
* Additional holiday days with length of service, up to five days
* Ongoing training and development, with opportunities for career advancement
* Free game vouchers monthly
* 30% discount on food and drink for you and up to five friends
* 50% off food when working
* Access to our Team Member Support Programme, including counselling, life coaching, CBT, and Mental Health First Aiders
* Financial long service awards
* A £15 donation to our charity partner upon completing induction
* Enhanced maternity, paternity, adoption, and shared parental leave benefits
* Opportunity to join our healthcare cash plan
The What...
As a Team Member, you'll be at the heart of the customer experience!
Your shifts may include welcoming customers at reception, hosting parties, or serving at the bar and diner. Your professional, energetic, and engaging service will ensure customers have an enjoyable and value-for-money experience.
Our training covers all key areas, enabling you to support every stage of the customer journey, including potential work in the kitchen.
Opening Hours and Shifts:
Centers are open seven days a week, typically from 9am to midnight. Peak times are evenings, weekends, and school holidays, when availability is especially needed.
Typical shifts:
* Weekday AM: 09.00 - 17.00
* Weekday PM: 17.00 - 00.00
* Weekend AM: 09.00 - 18.00
* Weekend PM: 16.00 - 01.00
Hours may vary by location, and shift patterns will be confirmed at interview. Under 18s may work until midnight but no later.
We provide thorough induction and continuous training, with career development opportunities including apprenticeships and management training.
Ideal Candidate:
* Excellent customer service and communication skills
* High energy, able to work in a fast-paced environment
* Friendly, supportive team player
* Flexible with working hours and shifts
* Basic literacy and numeracy skills
About Hollywood Bowl Group...
We are passionate about bringing families and friends together for fun and healthy competition. Since our listing in 2016, we've expanded to 75 UK and 15 Canadian centres, operating under the Hollywood Bowl, Putt & Play, and Splitsville brands. We are committed to diversity, inclusion, and creating a workplace that values all contributions, making us a more relevant, competitive, and resilient company.
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