Here's a snapshot of what you'll be doing: Lead end-to-end operational delivery across multiple services and locations Own system-level KPIs, diagnosing variation and implementing recovery strategies Deliver revenue, margin, and financial performance targets Optimise demand and capacity planning to maintain access and quality standards Lead and develop Operations Managers and wider teams Build trusted partnerships with commissioners and system stakeholders Sponsor improvement and transformation programmes across the system Ensure compliance with regulatory, governance, and safety frameworks Assure business continuity, risk management, and incident preparedness Translate operational and financial data into decisive, measurable action
Main duties of the job
Join Our Team As Senior Operations Manager, you'll hold accountability for operational delivery across a large, integrated portfolio within Bedford, Luton and Milton Keynes. You'll lead system-wide operations across multiple places, ensuring contractual, clinical quality, and financial targets are achieved while driving productivity, service transformation, and continuous improvement.
About us
We Are Cora Health Cora Health is one of the UK's leading providers of community healthcare services, delivering MSK, diagnostics, rehabilitation, pain management, and more on behalf of the NHS. We help people help themselves - to get back to their best, or to find a new way forward.
Job responsibilities
Senior Operations ManagerUp to £65,000 Full Time | Permanent Location: Bedford / Bedfordshire, Luton and Milton KeynesAre you an experienced healthcare operations leader ready to take accountability for large-scale, system-wide service delivery? Join Cora Health as a Senior Operations Manager and play a pivotal role in delivering safe, effective, and financially sustainable services across a complex ICS footprint.This is a high-impact leadership opportunity, combining strategic oversight, performance management, stakeholder partnership, and transformational improvement - all focused on delivering exceptional care and outcomes.Join Our TeamAs Senior Operations Manager, you'll hold accountability for operational delivery across a large, integrated portfolio within Bedford / Bedfordshire, Luton and Milton Keynes.You'll lead system-wide operations across multiple places, ensuring contractual, clinical quality, and financial targets are achieved while driving productivity, service transformation, and continuous improvement.Here's a snapshot of what you'll be doing:Lead end-to-end operational delivery across multiple services and locationsOwn system-level KPIs, diagnosing variation and implementing recovery strategiesDeliver revenue, margin, and financial performance targetsOptimise demand and capacity planning to maintain access and quality standardsLead and develop Operations Managers and wider teamsBuild trusted partnerships with commissioners and system stakeholdersSponsor improvement and transformation programmes across the systemEnsure compliance with regulatory, governance, and safety frameworksAssure business continuity, risk management, and incident preparednessTranslate operational and financial data into decisive, measurable actionYou'll play a key role in implementing Cora Health's operational strategy while fostering a culture of accountability, performance, and continuous improvement.About YouWe're looking for an accomplished and confident system-level leader with strong experience in healthcare operations.You'll be able to demonstrate:Proven leadership experience within large-scale, complex healthcare environments Strong track record of delivering operational and financial performance Experience leading leaders and developing high-performing teams Advanced demand and capacity planning expertise Strong stakeholder partnership and negotiation skills High data literacy and analytical capability Experience driving service improvement and transformationEssentialLeadership & Management qualification 5+ years' management/leadership experience (ideally within healthcare)DesirableExperience leading multi-site or system-wide healthcare operations Leadership/Management qualification Level 5 or aboveKey Skills & KnowledgeYou will bring:Advanced demand and capacity planning capability Strong financial and commercial management skills Expertise in improvement methods and change leadership Excellent people leadership skills across large, distributed teams Deep understanding of healthcare regulatory and governance frameworks Ability to interpret complex performance and financial dataWhat We Can Offer YouAt Cora Health, we invest in leaders who shape the future of healthcare delivery.You'll benefit from:Generous Holiday EntitlementHealth & Wellbeing SupportLeadership Development OpportunitiesFlexible & Supportive Working CultureBlue Light Card & Colleague BenefitsThis is a role where your leadership truly makes a difference.We Are Cora HealthCora Health is one of the UK's leading providers of community healthcare services, delivering MSK, diagnostics, rehabilitation, pain management, and more on behalf of the NHS.We help people help themselves - to get back to their best, or to find a new way forward.Apply TodayIf you're ready to lead complex, system-wide healthcare operations and deliver measurable impact, we'd love to hear from you.Apply now or contact talent@corahealth.co.uk for an informal conversation.
Person Specification
Qualifications
* Leadership Qualifications
Experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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