The Relationship Support Officer (RSO) is primarily responsible for assisting the Branch or Relationship Manager in effective client portfolio management; strong communication skills and the confidence to manage frequent client contact is a key requirement. Branch/RM in the following core processes, Credit proposal processing, relationship facilitation, analysis/documentation and customer service and will liaise with Branch Operations Staff in execution of these duties. Whilst specific duties may be allocated by the Branch/relationship Manager, this is strictly on the basis the RSO is only following duties outside of scope of regulations as set by the Certification Regime Such as;