Gas Engineer / Installer
Job Role: Gas Engineer / Installer
Location: Luton
Salary: Up to £42,000
Job Type: Permanent, Full-Time
About the Role
At Buy It Direct, we are seeking a professional, customer-focused Gas Engineer / Installer to join our Driven installation team based out of Luton.
This is a field-based role involving the delivery and installation of domestic appliances in customers' homes across the region. The role is predominantly focused on gas appliance installations, with some electrical installation work. Engineers can expect to complete up to 8 installations per day, with structured routing and operational planning in place.
You will play a key role in delivering an outstanding customer experience while ensuring all installations are completed safely, efficiently, and to the highest standard.
Key Responsibilities
Install domestic gas appliances in customers' homes in line with manufacturer specifications and Gas Safe regulations.
Complete gas appliance installations to a high standard, maintaining quality, safety, and customer satisfaction.
Accurately record installation details, testing results, and customer documentation using company systems.
Deliver professional customer service, providing clear explanations of appliance operation and safety guidance.
Complete up to 8 appliance installations per day while maintaining compliance, quality, and efficiency standards
Performance Measures
You will be measured against key service and operational criteria, including:
Successful delivery and installation completion rates
Productivity and efficiency across daily installation schedules
Compliance with safety and quality standards
Customer advocacy, feedback, and satisfaction scores
What We're Looking For
Gas Safe Registered (essential)
CKR1 qualification (essential)
HTR1 qualification (desirable)
Previous experience installing domestic appliances and white goods
Experience working in a fast-paced, customer-facing installation environment
Full UK Driving Licence (maximum 6 points, no serious motoring offences)
Strong communication and customer service skills
Ability to work from installation instructions, plans, and technical specifications
A professional, safety-conscious approach with excellent attention to detail
What We Offer
Competitive salary of up to £42,000
Company van (company use only), tools, and uniform provided
Structured routes and consistent workload
Ongoing training and development opportunities
If you are a qualified Gas Safe engineer who takes pride in delivering high-quality installations and exceptional customer service, we'd love to hear from you.
REF-228 938
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