Job Description
We are looking for a highly experienced Product Manager to support our client's Product team based in Bracknell, Berkshire.
Product Managers are responsible for a range of products for the duration of their lifecycle. They oversee product creation, development, implementation and subsequent evolution with a focus on maximising product monetisation, usage and customer satisfaction.
Location: Bracknell, Berkshire.
This is an office-based vacancy and as such we expect all applicants to be willing to commute to the offices a minimum of 3-4 days per week as per the hybrid working policy.
Key responsibilities
Fulfil the Product Owner role for product sprints
Collating refinement items
* Prioritising backlog
* Making design decisions
* Ensuring product changes are in line with the overall business strategy
* Resolving conflicts in customer priorities and escalations
Working with other departments
Providing product knowledge to Sales and Solution Consultants to assist with bids
* Sharing delivery timeframes with the Project Management team
* Liaising with Engineering team to ensure the priority of bugs is understood
Updating customers
Monthly webinars sharing product news to customers
* Quarterly roadmap
* Quarterly user forums
* Ad hoc meetings with customers to share product vision
About you
* Bachelor’s Degree in a relevant subject.
* Good experience in a customer-facing role, typically of at least five years.
* Experience as a Product Manager or Specialist, with specific experience of product lifecycles and design processes.
* Agile Experience
* Experience in the IT/Cloud communications industry is a plus.
* Excellent written and verbal communication skills.
* Good time management and prioritisation skills.
* Ability to interpret customer requests and provide high levels of customer satisfaction.
* Good problem solving skills.