Location: Basildon | Full-time | 18-month Graduate Programme Start date: September 2025 Department: Client Service Management Are you a recent graduate who enjoys building relationships and solving problems? We’re looking for someone who’s organised, analytical, and confident communicating with clients and teams alike.
If you want to know about the requirements for this role, read on for all the relevant information.
Join us at SS&C as a Graduate CSM Support Officer and start your career in client relationship management.
Over 18 months, you’ll learn how we support and deliver for our clients daily working closely with Client Service Managers, Account Managers, and Relationship Directors.
You’ll also have a mentor to support you, access to a graduate network, and clear opportunities for progression, with the aim of becoming a Client Service Manager at the end of your programme.
What you’ll be doing: Be a direct point of contact for assigned clients Support the day-to-day management of client service queries and tasks Work across teams to help resolve service issues quickly and effectively Build a strong understanding of our services and how we deliver them Learn to manage multiple client’s needs under deadlines What we’re looking for A 2:2 degree or above in a business-related or similar subject Individuals who have graduated in 2024 or are expecting to graduate in 2025 Strong communication skills—written and verbal Good organisational and time management skills Comfortable working with data and using MS Office tools A team player who can work under pressure and stay detail-focused Willingness to learn and develop new skills Why join us? A clear path to becoming a Client Service Manager within 18–24 months Access to a mentor and a supportive graduate network The chance to work closely with a variety of clients and teams Full-time hours (Monday to Friday, 9am–5:30pm) Potential opportunities to travel to other SS&C offices Important to know: We can’t offer visa sponsorship for this role Applications close 1st June 2025, but may close earlier if we receive a high volume Next steps: Submit your CV to apply.
If successful, you’ll be invited to an assessment day and professional interview in July 2025.
About SS&C: SS&C is a global technology and services provider for the financial industry.
Our clients rely on us to help them grow, stay compliant, and operate efficiently—and we rely on talented people like you to help make that happen.
At SS&C, our Global Investor and Distribution Solutions (GIDS) and Retirement Solutions (RS) divisions are engineered to help financial institutions navigate the challenges of today’s global markets.
With cutting-edge technology and world-class services, our clients trust us to help them stay ahead of the competition, enhance operational efficiency and accelerate growth—no matter where they operate.
Apply now and start your journey with SS&C