Facilities Assistant - Hebden Bridge Summary This role is all about using your practical skills and attention to detail to look after a place that people love. We're looking for a Facilities Assistant at Hardcastle Crags to help keep the whole place in good condition and running smoothly for all the people who visit. Hours: 983.75 hours a year. This role is based on annualised hours, where the amount of hours you work each month may vary, however your salary will be paid in 12 equal instalments over the year. Working 2 days a week during term times and 3 or 4 days a week on rotation during school holidays. Regular weekend working required- normally 1 day a week, but this may increase to 2 days when covering team holidays or when there are bank holidays. Standard shifts are around 7 hours, from 9am-4:30pm, with a break. Duration: Permanent Salary: 12.25 an hour Interview date: Wednesday 2nd July For this role, you’ll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role. What it's like to work here You'll be working as part of a small Facilities team at Gibson Mill and will be involved in all aspects of the day to day running of site, and its facilities for our visitors. You'll report into the Responsible Person each day and/or the Facilities Co-ordinator or Facilities Manager. Full induction and training is provided, with opportunities for development. You will be based Gibson Mill, Hardcastle Crags, a beauty spot of the South Pennines with more than 400 acres of unspoilt woodland. As well as being the home of the northern hairy wood ant, there are tumbling streams, glorious waterfalls and stacks of millstone grit, all crisscrossed by more than 15 miles of footpaths. At the heart of the woodland is Gibson Mill, home to the Weaving Shed Cafe. Having no link to the national grid, the mill is unique in the UK and is the National Trust's flagship sustainable building. Gibson Mill has sat at the heart of this landscape since 1805. From cotton mill to entertainment emporium, people have lived, worked and played at Hardcastle Crags for over 200 years. Gibson Mill has operated off-grid for more than 15 years. All energy used is generated onsite. What you'll be doing You’ll help with the day-to-day presentation of the National Trust’s buildings and outdoor spaces. You’ll be turning your hand to all sorts of cleaning and minor bits of maintenance, making sure that all our facilities are kept in good working order. You'll also be asked to help with some manual work such as unloading deliveries. Duties such as cleaning, sweeping and litter-picking, both inside and outdoors. form a core part of this role. You’ll be aiming for the highest standards of customer service everywhere you look after, and this includes speaking to people as they visit and helping them with any queries. You might also get involved with general maintenance work and helping other teams if they need extra support. You can view the full role profile for this role in the document attached. You don't need to have all the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what’s possible in this role. Who we're looking for We’d love to hear from you if you're: focused on giving great service to everyone you meet a team player, but also happy to work on your own initiative well-organised and adaptable willing to learn new skills comfortable working in flexible and adaptable way. The package The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too. Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Rental deposit loan scheme Season ticket loan EV car lease scheme Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places Click here to find out more about the benefits we offer to support you.