Front of House & Customer Service Advisor
West London (Multi-Site)
Circa £28,000 + Commission (OTE £30,000-£32,000)
Our client is a high-end beauty clinic with multiple sites across West London, seeking a Zenotti trained Front of House Person to join their growing team. The successful candidate will work five days a week on a full-time basis, including one day of a weekend. This mobile role will cover several locations across West London, offering excellent opportunities for career progression following recent internal promotions.
With ambitious strategic growth plans set to be announced later this year, this is an ideal opportunity for someone looking to develop their career within an expanding organisation.
Please be aware that the clinic is open 7 days a week so there is a requirement for weekend working with days off during the week.
Key Responsibilities:
1. Warmly greet clients and notify assigned beauty therapist/podiatrist of their arrival
2. Welcome walk-ins, address inquiries about services, and schedule appointments based on availability
3. Handle appointment bookings and upselling, both via phone and email
4. Input staff rotas into the booking system
5. Update client details on our client's booking system, including telephone numbers, email addresses, and payment information
6. A...