We are looking for a PART TIMESales Assistant to join the team & work in our Brighton Ship Street Store
As a Retail Store Assistant at Lucy & Yak, you are committed to creating an exceptional in-store experience for our customers. Your role involves becoming a Lucy & Yak expert, offering top-notch customer service, maintaining a well-stocked and visually appealing store, and actively engaging with our Lucy & Yak community.
What you'll be doing...
* You’ll become an expert on all things Lucy & Yak, including our products, sizing, and our commitment to sustainability and ethics.
* Be the friendly face of Lucy & Yak, greeting and welcoming customers with your warmth & positivity
* Provide exceptional assistance, promptly addressing customer queries & ensuring their needs are met
* Customer happiness is your top priority - you’ll go the extra mile to make every shopping experience memorable
* General shop floor responsibilities such as restocking, keeping the shop clean, tidy and inviting.
* Working in the back areas when required to help put away deliveries & to keep the stockroom & staff area clear, tidy & organised
* Support in creating fun and engaging content as a team for the Lucy & Yak Store Instagram, as well as responding to customers queries & interactions
* Support with working in-store events, including evening work when required, to make them enjoyable and memorable for our customers
* Support in always making the store a safe place for customers and our team through following our H&S best practice
What are we looking for?
* A people person: You thrive on building connections and making customers feel at home.
* Friendly and approachable: Your warm demeanour and welcoming attitude are infectious!
* Passion for our brand: You're excited about Lucy & Yak's mission, products, and values.
* Team player: You enjoy working with others as part of a team.
* A commitment to excellence: Going above and beyond to ensure customer satisfaction is second nature to you.
* Previous retail or customer facing experience is desirable but not essential
* Knowledge of Lucy & Yak as a brand and our products would be a massive bonus!!
The fine print
* £12.60 per hour
* 8 hours per week - 3 month contract
* Based in Ship Street Brighton Store
* Start date ASAP
Although this role does not have a closing date we reserve the right to close the advertisement if we receive a large number of applications.
Internal Applicants: Please note we will use current and previous Lucy & Yak managers as a reference during the recruitment process.
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