4Recruitment Services are seeking an experienced Housing Options Advisor to work for our client based in North Northamptonshire.
The post holder will be expected to work on-site 4 days per week at the client's offices, located in Kettering or Wellingborough, so please only apply if you are able to meet the clients requirements.
As a Housing Options Advisor you will support the team in reducing backlogs and waiting times for homeless applications. The role involves triaging cases and conducting casework, making informed decisions on homelessness applications. You will play a key role in providing advice, assessing housing needs, and helping applicants navigate their housing options.
DUTIES AND RESPONSIBILITIES INCLUDE:
* Manage the triage process for homeless applications.
* Make decisions on cases in line with housing legislation.
* Provide advice and guidance on housing options to applicants.
* Work with internal teams and external agencies to resolve homelessness cases.
ESSENTIAL REQUIREMENTS INCLUDE:
1. In-depth knowledge of Part 7 of the Housing Act 1996.
2. Experience in housing advice, casework, and negotiations with various stakeholders.
3. Strong communication skills and the ability to produce clear and concise statutory decision letters.
4. Capability to work independently an...