Overview
A leading defense and aerospace company is seeking a Service Desk Analyst located in Tamworth, UK. The role involves monitoring shared mailboxes, providing IT support, and managing service desk software. The company promotes hybrid work options and has a strong focus on diversity and inclusion within its workplace.
Responsibilities
* Monitor shared mailboxes and provide timely IT support to users
* Manage and configure service desk software and workflows
Qualifications
* Understanding of ITIL and service management
* Experience with service desk environments
Salary and Benefits
Offering a competitive salary around £38,000 with hybrid working options.
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