Join to apply for the Senior Content Designer role at UK Nationwide.
Description
As a Senior Content Designer, youll be passionate about ensuring our customers have the best experience across our digital platforms. Youll work closely with design and research teams to create journeys that are clear, concise, and enjoyable. Most importantly, you will have experience writing compelling content for authenticated mobile and internet banking sites.
This role is within our Cloud, Digital and Integration team. Youll report to the Content Design Lead within our Digital Design and Research function, contributing to a centre of excellence and a specialist content team. This is an exciting opportunity to transform and grow our digital offerings for our customers.
We offer hybrid working arrangements, combining office presence at our London office at least two days a week or 40% of part-time hours, with remote work options. Further details will be provided upon hire. We encourage early applications as the vacancy may close earlier if filled.
Key Responsibilities
1. Writing and refining copy for banking apps and digital experiences.
2. Collaborating with product, design, and research teams to deliver optimal customer solutions.
3. Understanding customer needs to create relevant, valuable content.
4. Strategically evolving digital content to resonate with diverse audiences.
5. Maintaining brand tone and following evolving guidelines.
About You
* Experience creating content for mobile and internet banking sites.
* Skills in researching, designing, and testing content in agile environments.
* Strong writing skills tailored to audience and tone.
* Experience designing for accessibility and inclusivity.
* Ability to deliver customer-centric solutions balancing needs and business goals.
* Excellent influencing and communication skills across management levels.
Core Behaviours
* Empathy with customers
* Clear and honest communication
* Striving for improvement
* Effective execution
Show how your experience aligns with these behaviours in your application.
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