As an Account Manager, you are the face of Hilti and the very foundation of our direct sales model. This role is all about having meaningful interactions with customers and taking a consultative approach to support them in improving productivity, safety, and sustainability.
WHAT'S THE ROLE?
As an Account Manager, you are the face of Hilti and the very foundation of our direct sales model. This role is all about having meaningful interactions with customers and taking a consultative approach to support them in improving productivity, safety, and sustainability.
WHO IS HILTI?
Hilti is where innovation is improving productivity, safety, and sustainability in the global construction industry, and beyond. We build strong customer relationships to create products and solutions that are Making Construction Better. Our passionate and inclusive global team of 34,000 employees across more than 120 countries explores possibilities, leverages their potential, owns their personal development, and grows lasting careers. Hilti Great Britain has been recognized as a top employer for nearly two decades and is ranked in the top 20 UK’s Best Workplaces by the Great Place to Work institute.
WHAT DOES THE ROLE INVOLVE?
In your role as an Account Manager, no day will be the same, but your activities will include:
1. Visiting sites and customers in the field, asking open questions to understand their needs, and listening to tailor solutions.
2. Demonstrating our innovative products and state-of-the-art software to customers on-site.
3. Developing ‘focus’ customers by building relationships and uncovering new business leads.
4. Managing your sales area operationally, organizationally, and strategically, utilizing the top-in-class CRM system, Salesforce.
WHAT DO WE OFFER?
At Hilti, you are part of a passionate and inclusive global team with a caring and performance-driven culture. We support your growth and recognize your results through:
* Extensive onboarding & training process and companywide events in Manchester.
* Incentives for top performers, including trips to New York City, Milan, and Miami.
* A minimum 10% salary increase after two consecutive years of high performance through our Star Development Programme.
* 33.5 days’ holiday (including Bank Holidays) with the option to buy additional days.
* Private healthcare, life insurance, and wellbeing support.
* 6% pension contribution.
* Company vehicle and fuel/charging card.
* Company laptop and mobile phone.
* £2,000 reward for referring a successful candidate.
WHAT YOU NEED IS:
Attributes and skills that make a successful Account Manager include:
* Customer-facing/sales experience in any industry.
* Solution-oriented approach to uncover customer pain points and needs.
* Shared values of commitment, teamwork, courage, and integrity.
* Resilience and adaptability to meet all customer levels.
* Drive and motivation to succeed and overcome challenges.
* Curiosity and passion for learning and growth.
* Excellent organizational skills for managing time and priorities independently.
* Essential: Full manual UK driving license to visit customers on-site five days a week, Monday to Friday. Please disclose points and expiry dates if applicable.
WHO SHOULD APPLY?
We welcome diverse backgrounds; some of our best account managers joined with no prior experience. Success depends on teamwork and ability, regardless of background.
Please apply for only one role. The team will assign you where your skills fit best.
Click 'Apply Now' to upload your CV and answer brief questions. The process takes around 90 seconds.
**SALES ONLY**
If shortlisted, you will complete a fun online assessment and a short pre-recorded video interview. Please check your junk mail for these communications.
For support, contact [emailprotected].
The process includes an initial interview, a day-in-the-life 'field ride,' and a final interview with a Sales Director. We cover travel expenses for interviews.
If no current role matches, we will keep you in our talent pool for future opportunities, maintaining contact.
Hilti values diversity and is an equal opportunity employer, welcoming contributions from all team members regardless of sex, gender identity/expression, race, ethnicity, sexual orientation, disability, age, religion, or family status.
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