OVERALL PURPOSE OF ROLE AS A QUALITY ASSISTANT:
We have an exciting opportunity for a full-time Quality Assistant to join our team at our Head Office in Southall.
As a Quality Assistant, you will support both Warehouse and NPD (New Product Development) functions, ensuring products are safe, legal, and meet or exceed agreed specifications, by working closely with all areas of the business. Youll play an important role in maintaining our Quality Management System (QMS) and ensuring ongoing compliance with relevant certifications and standards.
REPORTING AND KEY RELATIONSHIPS OF A QUALITY ASSISTANT:
Report directly to Technical & Quality Manager
OTHER KEY CONTACTS OF A QUALITY ASSISTANT:
External: Suppliers, Service Providers.
Internal: Operations, Sales, Supply Chain, NPD, Finance.
DUTIES AND RESPONSIBILITIES FO A QUALITY ASSISTANT:
To work closely with Operational Teams, to share information and best practices to improve and achieve higher standards.
To ensure all Quality Management System standards are being followed.
Label verifications, Allergen Checks.
Carrying out site GMP, GHP audits according to the schedule for bakery and warehouse.
Carrying out quality checks, document verification checks where required for bakery and warehouse operations.
Maintaining product inspections and laboratory testing, and generation / follow up of POs. Carrying out shelf-life validation checks as required.
Complete and record calibration tests on monitoring equipment.
Training in aspects of food safety and quality as required including food Safety inductions.
Generation and close off internal and external Non-conformances.
Involvement in pest control management, non-conformance closure and maintaining relevant documents.
Administrative duties for, document control, internal and external specifications systems and portals, labels, reporting information such as plastic tax, palm oil, cocoa, etc.
Supporting with customer complaints investigations.
Managing the product assessment and laboratory testing schedule.
Conducting traceability exercise, manging site traceability schedule.
Assisting Technical Manager in following instructions correctly and preparing sites within the scope of responsibility for third party audits and visits. Supporting in closing out site non-conformances raised during third-party audits.
Reporting technical KPIs as required for monthly, quarterly meetings.
Any other projects and tasks as requested by line manager.
Providing and supporting cover during team absences and holidays.
BENEFITS OF A QUALITY ASSISTANT:
Company Pension Scheme.
Life Assurance.
Free On Site Parking.
50% Discount Off Company Purchases.
Referral Scheme.
Long Service Award Scheme.
ESSENTIAL EXPERIENCE AND QUALIFICATIONS/TRAINING OF A QUALITY ASSISTANT:
Preferably degree in food related subject / HND or equivalent, Food Safety Level 2, HACCP.
HACCP, Food Safety and auditing
Previous QA/ working chilled/frozen food production/food storage and distribution environment.
KEY REQUIREMENTS OF A QUALITY ASSISTANT:
Good Organisational Skills and a flexible approach to workload
Excellent attention to detail
Build strong relationships across the business
Good Time Management skills and ability to meet strict deadlines
Excellent communication & interpersonal skills
Ability to work autonomously but also a team player
Strong IT skills for writing, accessing, analysing and reporting of data
Good problem-solving skills
Working knowledge of BRCGS A&B, S&D standards.
KEY MEASURES:
Specific KPIs and targets will be agreed with your manager
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