Overview
Job Description
To ensure customer care and support to the client base by using various in-house systems and departments. Your new company: An opportunity to work for a large, global and growing organisation based in Watford. Your new role: My client is recruiting for a proactive-orientated PPM Administrator to join their service delivery team. In this role you will be responsible for managing the administration and support of all planned maintenance activities.
Responsibilities
* Scheduling and coordinating engineer's jobs throughout the day
* Monitoring engineer attendance for SLA'S
* Chasing engineers and subcontractors for job updates
* Sending daily schedule updates
* Logging, booking and closing PPM calls
* Processing of RAMS and permits
* Raising PO'S and order processing
* Process quotes for remedial and other PPM works
* Ensure any customer complaints are escalated
* Updating the CRM system
* Any other relevant duties as defined by the Manager
What you'll need to succeed
* Scheduling and planning experience is essential
* Experience working within an office environment
* Strong organisational skills
* Good numeracy skills
* Knowledge of CRM systems
* Ability to work to deadlines and work on your own without supervision
* Flexible working hours when required
* A sharp eye for detail
* Excellent written and oral communication and negotiation skills
* Strong keyboard and IT skills
What you'll get in return
* 20 days holiday plus BH
* Incentive bonus
* Annual December bonus
* Free parking on-site
* Company pension
* Staff lunch on a Friday
* Quarterly team-building outings
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 4665231
#J-18808-Ljbffr