<div><p><b>Are you good with people and a natural leader, or a great customer assistant looking for the next step in your career?</b></p><p>Do you have a helpful and friendly style, enjoy meeting new people and going above and beyond for customers?</p><p>Were looking for Team Leaders to lead our Service teams and drive our service performance forward for our customers.</p><p>As a Checkout Team Leader you’re the driving force behind our Checkout team and as part of your role you will:</p><ul><li>Be a visible presence across all front end service operations, utilising headsets to quickly support colleagues and help customers complete their purchases quickly and efficiently at checkouts</li><li>Create a team that delivers outstanding, friendly and helpful service to all our customers</li><li>Create an engaging department environment where colleagues are trusted to place customers at the heart of everything they do and actively contribute ideas for improvement</li><li>Build a supportive and performance driven culture where achievement and contributions are recognised and rewarded</li><li>Confidently utilise all dashboards and reports to make decisions that will optimise the front end experience, root cause issues, develop plans and implement corrective action</li><li>Ensure all policies, procedures and legal obligations including cash handling, are followed as specified by the company</li><li>Be responsible for the coordination and day-to-day communication within the front end departments, including cash, petrol station (where applicable) kiosk, customer service desk, trolleys and car park, supporting colleagues with queries where required</li><li>Minimise waste, delegating put backs to be completed in a timely manner</li></ul><p><b>In return for your hard work we will offer you:</b></p><ul><li>Fully flexible shift patterns</li><li>Six weeks holiday (including bank holidays)</li><li>15% discount in our supermarkets and convenience stores available from the day you join us</li><li>Additional 10% discount card for a Friend or Family member</li><li>Career progression and development opportunities</li><li>Subsidised in store cafe or shop floor ranges</li><li>Competitive pension and life assurance</li><li>Healthcare/Well-being benefits including Aviva Digital GP</li><li>Morrisons MyPerks with discounts at high street shops, cinemas and gyms, and lots more</li><li>Optional Payroll charity donations</li><li>A range of family friendly policies including 26 weeks maternity and adoption leave along with neonatal and fertility leave</li></ul><h3>About you</h3><p>You’ll be the kind of person who has:</p><ul><li>Ability to build and maintain effective relationships</li><li>Experience in developing and leading teams, coaching to build competence and confidence for high performance</li><li>Strong operational and technical knowledge of the Service department</li><li>Able to effectively plan, organise and manage own and direct reports workload</li><li>Able to work to strict deadlines</li></ul></div>