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Warwickshire County Council,
We have the following vacancy available within the?Business?Support?Service:?
Business?Support?Officer?(SENDAR) - Grade E
Permanent
25 hours per week
About Us And The Role
We have a Business Support Officer role available supporting our team within Education Services.
This is a part-time position, supporting the casework/administration of the Special Educational Needs Disability Assessment and Review Service (SENDAR). Based in Warwick but hybrid working. We deliver high quality, professional business support to teams across Education Services. This role may also need to support other teams across Send and Inclusion, and other teams as necessary across the Business Support Service.
SENDAR (Special Educational Needs Disability Assessment and Review) is the Local Authority service that manages, monitors and reviews the Statutory Special Educational Needs processes for Warwickshire in accordance with the SEN (Special Educational Needs) Code of Practice.
The teams in Education Services are strong, dynamic, and supportive, dedicated to putting the child/young person and their family at the heart of the activity.
As part of the Business Support Service, you will work to provide effective, flexible, and responsive business support to one of the Council’s services, with the ability to support other teams, as necessary.
We are looking for someone who can work in a busy environment where deadlines are crucial, you need to have excellent organisation and time management skills along with the experience of using a variety of windows-based computer systems e.g. word, excel and management information databases. Good attention to detail and producing work to a high standard is required, as is the ability to maintain confidentiality and comply with data protection requirements. The service areas that we support work with key teams within the Local Authority as well as educational settings (head teachers/special needs coordinators), professionals, other Local Authorities, and external agencies.
As a Business Support Officer, you will be key to the effective communication in the SENDAR team with our children, young people and their families. You will provide casework and/or administrative support with the ability to work under pressure and meet deadlines. You should be a good communicator who is self-motivated, and solution focused with the ability to liaise and communicate in person/and or in writing a variety of information, including dealing with anxious/apprehensive customers in a sensitive manner.
For further information please see the Job Description and Person Specification below;
https://api.warwickshire.gov.uk/documents/WCCC-434952789-7469
Working for Warwickshire – This is the difference you make
Warwickshire County Council is a place where everyone feels valued, included, safe, supported, and welcome. Our people are at the heart of this vision, could you be one of them!
At Warwickshire County Council we are committed to ensuring Warwickshire’s economy is vibrant and supported by the right jobs, training, skills and infrastructure. Our people vision for Warwickshire County Council is a great place to work where diverse and talented people are enabled to be their best.
Your future matters to us, we provide a generous pension scheme which includes an employer contribution rate of typically around 19 percent per month, to help support your financial security during retirement. The scheme also offers a valuable package of benefits for members and their dependants. To find out more please visit: Warwickshire Pension Fund homepage – Warwickshire Pension Fund'
The benefits we offer include agile working, a valuable part of the pay and reward package for employees working in local government, generous annual leave entitlement, plus bank holidays and an additional day at Christmas, and access to Vivup benefits and discounts platform.
Click here to view the benefits at Warwickshire County Council.
Additional Information
The Fluency Duty is outlined in the Code of Practice on the English language requirements for public sector workers. The Fluency Duty for this role is Required. You must be able to speak and provide advice in accurate spoken English to the public.
For further information about the role please contact Gemma Shreeve, Business Support Team Manager - Email: gemmashreeve@warwickshire.gov.uk or Tel: 01926 742968
Closing Date: Monday 5th May 2025
Interview Date: Week commencing 12th May 2025
Should you require application forms in an alternative format / language or any adjustments to be made throughout the application process or upon appointment, please contact hrandpayroll@warwickshire.gov.uk and we will make every effort to meet your specific requirements.
Warwickshire County Council is committed to equality of opportunity for all employees and is keen to address areas of under representation in its workforce. See more
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