Position Summary
Our Engineers are responsible for ensuring all newly built units are thoroughly tested, configured, and prepared for delivery according to customer requirements. This includes running diagnostics, installing operating systems, configuring software, and performing necessary updates. The role also involves diagnosing and repairing returned units, maintaining accurate records, and ensuring compliance with company standards.
Key Responsibilities
* Conduct comprehensive hardware testing & monitoring using tools such as Prime95, HWinfo, IPMItools, and OCCT to verify hardware integrity and functionality.
* Update system, motherboard, BIOS, FRU, and SDR firmware as required; update firmware on devices such as raid cards & network interfaces.
* Install and configure operating systems such as Windows, Linux, and customer‑specific systems.
* Perform customer‑specific software tests and configurations after installation, ensuring units meet customer and order specifications.
* Assist in diagnosing and repairing defective products by replacing faulty components and following the company’s Return Material Authorization (RMA) procedures.
* Keep defective parts separate and properly logged with required documentation for further analysis or return to suppliers.
* Ensure all units leave the facility fully functional, meeting all specification, testing, configuration, and update requirements as outlined in Pre‑Delivery Inspection (PDI) forms and work instructions.
* Complete PDI forms accurately, documenting all relevant testing and configuration activities.
* Communicate directly with customers when necessary to resolve software‑related issues, ensuring timely and satisfactory resolutions.
* Review the daily work schedule to prioritize testing and configuration tasks, raising any queries or issues with the department lead or senior engineer.
* Accurately record manufacturing order routing (timekeeping) and maintain detailed records of all activities.
* Inform the team lead or senior engineer of any issues, updates, or relevant information related to testing and configuration.
* Actively participate in process improvement initiatives to enhance efficiency, product quality, or team performance.
* Suggest improvements to testing and configuration techniques or equipment where applicable.
* Undertake other duties as assigned by the Test & Configuration Team Lead or senior engineer, demonstrating flexibility and adaptability.
* Maintain a clean and organized working area, ensuring compliance with health and safety standards.
Technical Skills
* Proficiency in running diagnostic software and tools for hardware testing.
* Experience with operating system installation and configuration across various platforms (e.g., Windows, Linux).
* Familiarity with imaging hardware and software for hard drive preparation.
* Understanding of networking technologies and IP configuration.
* Strong troubleshooting and repair skills for hardware and software issues.
Communication & Interpersonal Skills
* Clear and professional communication with internal teams and customers.
Organizational & Time‑Management Skills
* Ability to prioritize tasks effectively and meet deadlines within a fast‑paced production environment.
* Strong record‑keeping and administrative skills.
Health & Safety Awareness
* Knowledge of company health and safety policies, maintaining a safe and hazard‑free work area.
Qualifications & Experience
* Experience in a testing, configuration, or related role within the technology or electronics industry.
* Technical knowledge of hardware testing, firmware updates, and operating system installations.
* Familiarity with pre‑delivery inspection processes.
* Certifications in relevant technical areas (e.g., CompTIA A+, Linux Essentials).
* Experience with customer‑facing technical support or troubleshooting.
* Understanding of overclocking and relationships between components.
* Physical: Must be able to lift 20kg and handle repetitive tasks involving hands and wrists.
* Work conditions: Operates in a fast‑paced production environment requiring attention to detail and adherence to tight schedules.
Job Types
Full‑time, Permanent
Additional Pay
* Yearly bonus
* Company events
* Company pension
* Free parking
* On‑site parking
* Private medical insurance
* Sick pay
Schedule
* Monday to Friday
* Overtime
* Weekend availability
Seniority level
Entry level
Employment type
Full‑time
Job function
Information Technology
Industries
Computer Hardware Manufacturing
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