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Care home administrator

Plymouth
Harbour Healthcare
Care home administrator
Posted: 14h ago
Offer description

Devonshire House – Plymouth – PL6 7JW


Care Home Administrator – Plymouth

Full Time | 8:00 AM – 4:00 PM | £15.43 per hour | Harbour Healthcare


Responsibilities

* Processing payroll details for all employees. Use of Cold Harbour system.
* Ensuring that both care worker and service user files remain compliant and chasing up key documents as and when required.
* Maintaining and updating compliance dashboards such as NMDS and training platforms.
* Assisting with the recruitment selection process, handing out application forms to applicants, ensuring that they are all fully vetted, screened and trained before placement as well as ensuring that training requirements and needs are met continuously.
* Filing.
* Answering telephone calls and liaising with clients, their relatives, and external stakeholders.
* Taking minutes of meetings.
* Adhering to current GDPR requirements.
* Writing letters and emails.
* Providing general administrative support to the management and home.


Essential Skills

* Excellent written and verbal communication skills
* Proficiency using Microsoft Office Suite
* Hands‑on experience with office equipment (e.g. fax machines and printers)
* Professional attitude and appearance
* Ability to be resourceful and proactive when issues arise
* Excellent organisational skills
* Multitasking and time-management skills, with the ability to prioritise tasks.


Tangible Benefits

* Discounts on shopping, fashion, days out, travel, entertainment and more.
* Free face‑to‑face counselling for you and your family.
* Staff recognition award ceremonies.
* £30 voucher available every month for the nominated “Employee of the month”.
* Opportunities for training and career progression.
* Salary sacrifice pension scheme.
* Blue Light Card – up to 50% discount across hundreds of retailers.
* Access to a free eye test and discounted glasses.
* Cashback card – save up to £500 annually, can be used at over 80 big brands.
* Wellbeing portal with free meditation series, wellbeing podcasts & live virtual events, mental health support programmes, workout plans, live digital gym classes, mindset and wellbeing series.
* Seasonal company events, competitions and incentives.
* Refer a friend scheme – earn up to £250 when referring a friend to work for Harbour Healthcare.
* On‑site parking.


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